ARVY HIPOLITO
ABU DHABI,UAE
Summary
Results-oriented professional with expertise in quality assurance and customer service. Demonstrated ability to create high-quality beverages while fostering positive customer interactions. Strong communication and teamwork skills contribute to a welcoming environment. Committed to delivering exceptional service in any role.
Overview
9
9
years of professional experience
Work history
SENIOR BARISTA
CARTEL COFFEE ROASTERS
ABU DHABI, UAE
09.2021 - 08.2025
- Worked closely with management team to implement promotional activities for driving up footfall during off-peak hours.
- Utilized knowledge of coffee varieties and brewing methods to provide customer education, boosting customer loyalty and engagement.
- Created unique coffee blends, resulting in repeat customers.
- Maintained cleanliness of work area for improved safety.
- Conducted weekly stock takes, ensuring adequate supplies at all times.
- Trained new staff for enhanced productivity.
- Fostered a friendly atmosphere whilst serving customers, enhancing their experience at the café.
BARISTA
COFFEEHOLIC SPECIALTY COFFEE
ABU DHABI, UAE
03.2019 - 08.2021
- Demonstrated proficiency in operating espresso machines with precision and care.
- Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
- Implemented hygiene standards throughout café premises for public health safety compliance.
- Managed high volume orders during peak hours maintaining quality of service.
- Trained new staff members on café operations, fostering teamwork and consistency.
WAITER
CAFE AVELINA
CALOOCAN, PHILIPPINES
03.2016 - 12.2018
- Assisted in food preparation, resulting in timely service delivery.
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
Education
Associate's degree - HOTEL AND RESTAURANT MANAGEMENT
FIRST ASIAN INT'L SYSTEM COLLEGE
NUEVA ECIJA, PHILIPPINESSkills
- Punctuality and reliability
- Mastery of brewing techniques
- Advanced barista techniques
- Quality consciousness
- Speciality coffee understanding
- Customer relationship maintenance
Languages
English
Upper intermediate
Filipino
Proficient (C2)
Timeline
SENIOR BARISTA
CARTEL COFFEE ROASTERS
09.2021 - 08.2025
BARISTA
COFFEEHOLIC SPECIALTY COFFEE
03.2019 - 08.2021
WAITER
CAFE AVELINA
03.2016 - 12.2018
Associate's degree - HOTEL AND RESTAURANT MANAGEMENT
FIRST ASIAN INT'L SYSTEM COLLEGE