Arya Hari
Sharjah,SH
Summary
Dynamic Customer Sales and Service professional with expertise in retail textiles and healthcare. Proficient in sales coordination, billing support, appointment scheduling, and complaint resolution. Known for strong communication skills and a customer-focused approach in fast-paced environments. Committed to driving organizational growth through exceptional service and sales support.
Overview
4
4
years of professional experience
Work History
Customer Service Executive
Holy Family Hospital
07.2022 - 03.2023
- Enhanced patient experience by efficiently managing front-desk operations.
- Coordinated appointment scheduling with doctors and medical staff for efficiency.
- Resolved patient inquiries and complaints with professionalism and empathy.
- Streamlined billing and insurance processes, ensuring accurate report distribution.
- Maintained confidentiality and accuracy of patient records at all times.
- Facilitated smooth patient flow, exceeding service standards consistently.
Customer Sales Executive
Maharani Textiles
03.2019 - 08.2021
- Increased sales by assisting customers in selecting textile products effectively.
- Boosted customer satisfaction by clearly explaining product features and pricing.
- Processed billing and transactions efficiently, ensuring accuracy and promptness.
- Maintained organized customer records, enhancing repeat business opportunities.
- Ensured showroom cleanliness and optimized product displays for better visibility.
- Achieved sales targets consistently through strong customer engagement and service.
Education
D. Pharm -
Al Azhar College
Idukki, India02-2022
Skills
- Service excellence
- Engaged listening
- Logical evaluation
- Effective client communication
- Sales and marketing support
- Invoice and payment oversight
- Timely appointment organization
- Effective query handling
- Cash management processes
- Familiar with MS Word and Excel
- Experience with CRM systems
- Cross-functional team leadership
Languages
Malayalam
Bilingual or Proficient (C2)
English
Advanced (C1)
Tamil
Advanced (C1)
Hindi
Upper intermediate (B2)
Timeline
Customer Service Executive
Holy Family Hospital
07.2022 - 03.2023
Customer Sales Executive
Maharani Textiles
03.2019 - 08.2021
D. Pharm -
Al Azhar College