Asad Ahamd
Store Manager Cum DHA Pharmacist
Dubai
Summary
Results-driven and customer-focused Sales/Medical Representative with extensive experience in retail and sales. Proven ability to drive revenue growth, build strong relationships with clients, and exceed sales targets through effective communication, product knowledge, and strategic selling techniques. Skilled in promoting pharmaceutical and healthcare products, conducting product presentations, and identifying new business opportunities. Adept at managing client portfolios, negotiating contracts, and maintaining a competitive edge in the market. Looking to leverage my expertise in sales and customer engagement to contribute to the success of a dynamic sales team in the medical industry.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
5
5
Languages
Work History
Store Manager Cum DHA Pharmacist
SuperCare Pharmacy
10.2021 - Current
- Drive sales growth through effective store management, product placement, and promotional strategies.
- Develop and implement sales strategies to meet or exceed monthly and annual sales targets.
- Analyze sales data to identify trends, optimize product offerings, and improve overall sales performance.
- Provide leadership and training to staff on upselling, cross-selling, and customer engagement techniques to boost sales.
- Create a customer-focused environment by ensuring excellent service, building customer loyalty, and increasing repeat business.
- Monitor and manage stock levels to ensure high-demand products are available and displayed prominently to maximize sales.
- Collaborate with suppliers and vendors to negotiate pricing, discounts, and promotions to improve profit margins.
- Manage pricing strategies and markdowns to maintain competitive positioning while maximizing revenue.
- Conduct market research to identify new sales opportunities and adjust strategies based on customer needs and market trends.
Store Manager
Life Pharmacy
10.2019 - 04.2021
- Leveraged new sales strategies to increase store revenue.
- Scheduled maintenance and repairs on company equipment to streamline workflow and prevent malfunctions.
- Arranged store cleanings and renovations during periods of low customer traffic.
- Oversaw day-to-day store operations to foster efficient and profitable operations.
- Solved problems and resolved conflicts for team members and customers.
- Addressed employee issues, performed corrective actions, and terminated employment when necessary.
- Monitored customer service levels and implemented necessary changes to improve customer satisfaction.
- Set sales targets and budgets for team leads and employees to follow.
- Developed and executed marketing plans to promote store products and services.
- Created and distributed training materials to staff members.
- Established efficient inventory management system to maximize sales and reduce costs.
Sales Associate
Life Pharmacy
11.2018 - 10.2019
- Provide excellent customer service by assisting customers in selecting appropriate over-the-counter medications, health products, and medical supplies.
- Educate customers on the proper usage, benefits, and potential side effects of various pharmaceutical and health products.
- Process sales transactions efficiently, handling cash, credit cards, and ensuring accurate change is provided.
- Achieve sales targets through proactive upselling and cross-selling of pharmacy products, such as health supplements, medical devices, and personal care items.
- Maintain an organized and visually appealing sales floor, ensuring all products are stocked, labeled, and easily accessible to customers.
- Conduct regular inventory checks, manage stock levels, and assist in product ordering and replenishment to prevent stockouts.
- Provide support in implementing promotional campaigns, including product displays, discounts, and special offers to increase sales.
- Handle customer queries and complaints professionally, providing solutions and ensuring a positive customer experience.
- Ensure compliance with pharmacy regulations and company policies related to product handling, sales, and customer service.
- Assist in maintaining accurate records of sales transactions, stock movements, and returns for reporting purposes.
- Stay updated on the latest pharmaceutical products and trends to provide informed recommendations to customers.
Trainee Sales Associate
Life Pharmacy
04.2018 - 10.2018
- Assist customers in selecting appropriate over-the-counter medications, health products, and medical supplies based on their needs.
- Provide product recommendations and educate customers on the benefits and usage of pharmacy products, enhancing their shopping experience.
- Support senior sales associates in managing inventory, including restocking shelves and organizing products for better visibility and sales.
- Maintain accurate product knowledge to answer customer inquiries and support sales efforts effectively.
- Assist in processing transactions, including cash handling, credit card payments, and providing accurate change.
- Contribute to maintaining a clean, organized, and customer-friendly store environment to encourage repeat business.
- Help with the implementation of promotional campaigns and sales strategies to drive product sales and store revenue.
Medical Representative
Zydus Healthcare
07.2016 - 02.2018
- Drive sales growth by promoting pharmaceutical products to healthcare professionals, including doctors, pharmacists, and hospitals.
- Achieve and exceed sales targets by developing and executing effective sales strategies tailored to the territory and market needs.
- Build and maintain strong relationships with key healthcare professionals, ensuring customer loyalty and repeat business.
- Conduct detailed product presentations and demonstrations to healthcare providers, effectively communicating the benefits and clinical data of products.
- Identify new business opportunities by prospecting and generating leads within assigned territories.
- Manage the sales pipeline by tracking customer interactions, setting follow-up appointments, and closing sales deals.
- Provide detailed product knowledge and support to healthcare professionals, addressing any concerns or queries to drive product adoption and sales.
- Monitor competitor activities, market trends, and customer needs to adapt sales strategies and maintain a competitive edge.
- Negotiate pricing, discounts, and promotions with clients, ensuring favorable terms while maximizing profit margins.
- Collaborate with the marketing team to implement sales campaigns, product launches, and promotional events to boost sales in the region.
- Prepare regular reports on sales performance, market conditions, and customer feedback to inform strategic planning.
- Conduct training and workshops for healthcare professionals on new products, ensuring product knowledge and boosting sales opportunities.
Education
Pharmacist License - Pharmacy
Dubai Health Authority
Dubai, UAE 07.2021 - Current
Bachelor of Pharmacy - Pharmacy
Dr. A.P.J. Abdul Kalam Technical University
Uttar Pradesh 06.2012 - 07.2016
Skills
- Sales Strategy Development: Expertise in creating and implementing sales strategies to drive revenue growth and exceed targets
- Customer Relationship Management: Skilled in building strong customer relationships to increase repeat business and brand loyalty
- Product Knowledge: In-depth knowledge of pharmaceutical products to recommend and upsell effectively
- Team Leadership: Leading and motivating the sales team to achieve sales goals and improve overall performance
- Promotional Campaigns: Experience in developing and executing promotional campaigns to increase sales and customer engagement
- Sales Reporting & Analysis: Proficient in analyzing sales data to identify trends, adjust strategies, and improve sales performance
- Cross-Selling & Upselling: Skilled in identifying opportunities for cross-selling and upselling products to increase average transaction value
Timeline
Store Manager Cum DHA Pharmacist
SuperCare Pharmacy
10.2021 - Current
Pharmacist License - Pharmacy
Dubai Health Authority
07.2021 - Current
Store Manager
Life Pharmacy
10.2019 - 04.2021
Sales Associate
Life Pharmacy
11.2018 - 10.2019
Trainee Sales Associate
Life Pharmacy
04.2018 - 10.2018
Medical Representative
Zydus Healthcare
07.2016 - 02.2018
Bachelor of Pharmacy - Pharmacy
Dr. A.P.J. Abdul Kalam Technical University
06.2012 - 07.2016
Similar Profiles
IRFAN ALI K.A IRFAN ALI K.A null
Pharmacist at Supercare pharmacyPharmacist at Supercare pharmacy
Palak PatelPalak Patel
Registered Pharmacy Technician at Supercare Pharmacy StoneycreekRegistered Pharmacy Technician at Supercare Pharmacy Stoneycreek
Teresa NguyenTeresa Nguyen
Pharmacist at Ascot Vale Supercare PharmacyPharmacist at Ascot Vale Supercare Pharmacy