Asad Zahoor

• Attending customers for making Remittance, currency exchange, demand drafts / telex transfer / electronic transfer, etc
• Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
• Recommends potential products or services to management by collecting customer information and analyzing customer needs.
• Informed customers of upcoming promotions and deals to boost sales.
• Contributes to team effort by accomplishing related results as needed.

•Identifying and researching opportunities that come up in new and existing markets
•Preparing and delivering pitches and presentations to potential new clients
•Communicating with clients to understand their needs and offer solutions to their problems
•Creating positive, long-lasting relationships with current and potential clients
•Maintaining a pipeline of all sales administration using CRM software
•Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans

•Ensured full awareness of all products provided and is constantly updated on all changes and amendments on product features, procedures and processes.
•Promoted Bank products by providing consistent, accurate and transparent information to customers.
•Achieved sales targets assigned and contribute to the overall achievement of the team.
•Ensured that all service levels and agreements are being met consistently without any fail.
•Ensured that Bank policies and guidelines are consistently & strictly followed

• Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
• Forecasted sales and established processes to achieve sales objectives and related metrics.
• Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
• Responded to customer needs by answering questions and providing detailed information about Products and services.