Asala Mohamed Nader Semary
alain,uae
Summary
Accomplished HR professional with extensive expertise in staffing and recruiting, performance management, and HR policies development. Demonstrates proficiency in MS Office, Windows and PC software installation, and benefits administration. Skilled in labour law compliance, onboarding process implementation, and employee contract negotiation. Adept at managing recruitment processes and interviewing candidates, with a strong focus on company leadership. Committed to optimising HR functions to support organisational goals.
Accomplished Human Resources Manager proactive in meeting company issues head-on with innovative approach. Knowledgeable about changing industry and employment market demands. Expertise includes benefits administration, compensation structuring and recruitment.
Overview
6
6
years of professional experience
2019
2019
years of post-secondary education
Work history
Online Marketing
Oriflamme Cosmetics
- 3 Month Experience
Receptionist
Marbella Medical Center
Al Ain City, Abu Dhabi
03.2019 - 09.2019
- 6 Months experience
- Facilitated prompt issue resolution through careful tracking of complaints until they were fully addressed.
- Completed data entry tasks whilst adhering to strict deadlines.
- Ensured the availability of up-to-date content on company brochures and promotional material for prospective clients' use.
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
- Managed phone calls, resulting in effective communication flow within the company.
- Administered mail distribution process, ensuring each department received its correspondence in a timely manner.
Teacher Assistant
Emirates Private School
Al Ain City, Abu Dhabi
01.2019 - 03.2019
- Encouraged pupil participation during lessons leading to increased engagement and interaction.
- Provided one-on-one support to students, resulting in improved academic performance.
- Assisted teachers in managing student behaviour, maintaining a focused learning atmosphere.
- Helped maintain safe school environment following health and safety guidelines strictly.
- Supported children with special needs to achieve personal goals.
- Prepared classroom resources, ensuring smooth transitions between lessons.
Human Resources Manager \ admin
818 Women Fitness Club
Al Ain City, Abu Dhabi
11.2024 - 05.2025
- Aligned HR strategies with business goals to drive overall company performance.
- Ensured employees' well-being through effective welfare policies implementation.
- Managed diversity initiatives, fostered inclusive workplace environment.
- Conducted thorough background checks for safe and compliant hiring practices.
- Maintained legal compliance to avoid penalties and sanctions.
- Implemented an effective onboarding programme, ensured smooth integration of new hires.
- Negotiated employment contracts to secure fair terms for both parties involved.
- Coordinated training programmes for skills enhancement and career progression opportunities.
- Collaborated with department managers in workforce planning strategies formulation.
Tech Support
Vodafone Ireland
Cairo , Egypt
10.2022 - 10.2024
- Managed tech support queries efficiently, reducing resolution time significantly.
- Demonstrated expertise in tech support during peak times, maintaining high service standards.
- Answered incoming tech support calls calmly under pressure situations; ensured quality customer experience despite high volumes of inquiries.
- Improved customer experience at tech support desk by breaking down solutions into easily understandable steps.
- Built rapport with customers through consistent provision of reliable tech support services.
- Delivered high-quality tech support for user satisfaction.
- Improved customer satisfaction by delivering high-quality tech support solutions.
Customer Service Agent / Travel Adviser
Teleperformance EG
Cairo , egypt
12.2021 - 09.2022
- Managed customer queries for better understanding of products and services.
- Assisted customers in navigating company website, enhanced user experience.
- Ensured smooth transactions with detailed record keeping.
- Improved customer satisfaction by efficiently resolving complaints and issues.
- Handled difficult situations calmly, delivered positive outcomes under pressure.
- Adhered strictly to regulatory guidelines during customer interactions, maintained brand reputation.
Receptionist
Alain Ladies Club
Al Ain City, Abu Dhabi
10.2019 - 11.2021
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
- Coordinated office supplies orders to keep necessary materials available at all times.
- Administered mail distribution process, ensuring each department received its correspondence in a timely manner.
- Assisted with administrative tasks, improving overall functionality of the office.
Education
Bachelor degree - Agriculture Science, Microbiology program
Skills
- MS OFFICE (WORD, EXCEL, POWERPOINT)
- Windows and Pc Software Installation
- Benefits administration knowledge
- Labour law compliance
- Onboarding process implementation
- HR policies development
- Performance Management
- Employee contract negotiation
- Recruitment process management
- Interviewing candidates
- Staffing and recruiting professional
- Company leadership
Custom
It's my honor and pleasure to send my C.V. for you and I hope that my Skills, Education, and Work Experiences will be cleared and Interesting for you. Thank you and Best Regards.
Personal Information
- Date of birth: 08/22/96
- Gender: Female
- Nationality: Egyptian
- Marital status: married
- Religion: Muslim
Timeline
Human Resources Manager \ admin
818 Women Fitness Club
11.2024 - 05.2025
Tech Support
Vodafone Ireland
10.2022 - 10.2024
Customer Service Agent / Travel Adviser
Teleperformance EG
12.2021 - 09.2022
Receptionist
Alain Ladies Club
10.2019 - 11.2021
Receptionist
Marbella Medical Center
03.2019 - 09.2019
Teacher Assistant
Emirates Private School
01.2019 - 03.2019
Online Marketing
Oriflamme Cosmetics
Bachelor degree - Agriculture Science, Microbiology program
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