Asanka Sirimanne
Dubai
Summary
Experienced and enthusiastic IT Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
IT Consultant -L3
Cinnamon Hotels & Resorts
2019.01 - Current
- Assessing hotel's existing IT infrastructure and identifying areas for improvement, and managed over 100 customer calls per day to make sure Guest satisfaction 100%
- Developing and implementing technology strategies to enhance guest experiences and streamline operations
- Collaborating with stakeholders to understand their needs and provide tailored IT solutions
- Managing and troubleshooting network systems, ensuring smooth connectivity and data security
- Conducting regular system audits and implementing updates to ensure optimal performance
- Managing vendor relationships and negotiating contracts for IT services and equipment.
- Conducted research on network products, services, protocols and standards for network procurement and development efforts.
- Developed and implemented policies, procedures, training and development for network resource administration, appropriate use and disaster recovery.
- Implemented and managed operating systems and software, security systems and intrusion detection systems.
- Developed clear specifications for project plans using customer requirements.
- Planned and developed interfaces that simplified overall management and offered ease of use.
- Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
- Evaluated project requirements and specifications and developed software applications that surpassed client expectations.
- Contributed to project cost estimates and budgets based on assessment of client needs.
- Created service level agreement for IT operational functions and help desk operations.
IT Coordinator /Technical Consultant
Keells Hotel Management Services Ltd.
2011.08 - 2018.11
- Coordinating and managing IT projects across multiple departments and locations with cost effective solutions.
- Collaborating with stakeholders to understand their technology needs and requirements.
- Implementing and maintaining IT policies, procedures, and standards
- Overseeing deployment and maintenance of hardware, software, and network infrastructure
- Providing technical support and troubleshooting 24X7 assistance to employees.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Negotiated and managed third-party contracts related to project deliverables.
- Monitored networks and network devices to resolve technical problems quickly.
- Researched and recommended new technologies and strategies for improving system performance.
- Designed and evaluated WAN and LAN connectivity technologies.
- Led server infrastructure development, quality assurance, staging and production systems.
Education
Master of Science - Project Management
Asia E University - Malysia
Malaysia10.2019
Post Graduate Diploma - Computer And Information Sciences
British Computer Society
Colombo04.2015
Skills
- Requirements Analysis and Design Phases
- Systems Architecture Analysis
- Information Technology Infrastructure
- IT Resource Use
- Bring Your Own Device (BYOD) Management
- Wide Area Networking
- Project Management
- Equipment Configuration
- Budget Control
- Security Planning
- Operational Reporting
- Project Leadership
- IT Infrastructure Proficiency
Certification
- Microsoft Certified Solution Associate
- O365 Champion
- Fortinet Network Security Associate L1, L2, L3
- PMP - Agile Certified Practitioner
- CISA - Auditing Information Systems Auditor
- EC Council - Ethical Hacking Essentials - EHE
- Cyber Security with Cloud Computing
- Commscope Cabling for POE
- SAP Financial Essentials
- Palo Alto Network Security Fundamentals
- Network Forencics
Personal Information
Title: IT Consultant
Hobbies and Interests
- Cyber Security
- Cloud
- Digital Forensic
- Azure
- Multiculturism
- Public Relations
- GDPR
- Project Management
- SAP ERP
- IT Governance
Projects
- Opera Cloud implementation, 06/2023, 09/2023, Successfully implementing the Opera Cloud project, led the migration to a cloud-based solution for data storage and collaboration. This resulted in improved efficiency, streamlined operations, and enhanced data security for the organization.
- Resort Pre Openings, 05/2019, 04/2020, We successfully designed and deployed a comprehensive technology infrastructure. This included setting up network systems, integrating property management systems, and implementing guest-facing technologies.
Additional Information
Hands on and Experience
- Administering and Maintaining windows server 2019,2016 & 2012
- Administering Mitel, 3CX, Alcatel OMNI PCX PABX with PMS Integration, OLT–Zhone, Huawei, ONT’s –Zhone , Huawei,
- Core Switch-Cisco Catalyst, Alcatel Lucent
- IPTV System: Zafiro, iHTV Integrated with IPTV Streamer
- Guest Network Gateway – Antlab IG4 4200, 5100,5200 interfaced with Opera Cloud. Ruckus Smart Zone 100 , Grandstream Cloud Controller
- Managing Opera PMS (Property Management System), installing clients printers, managing users rights and cashiers in addition to troubleshooting and escalating various problems Managing Micros Symphony POS (Point of Sale System), by maintaining Users rights, printing settings, menus, and screens installations, troubleshooting and backup.
- Administrating and troubleshooting of FortiGate and Palo Alto Firewall
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You only have to do a few things right in your life so long as you don’t do too many things wrong.
Warren Buffett
Timeline
IT Consultant -L3
Cinnamon Hotels & Resorts
2019.01 - Current
IT Coordinator /Technical Consultant
Keells Hotel Management Services Ltd.
2011.08 - 2018.11
Master of Science - Project Management
Asia E University - Malysia
Post Graduate Diploma - Computer And Information Sciences
British Computer Society
- Microsoft Certified Solution Associate
- O365 Champion
- Fortinet Network Security Associate L1, L2, L3
- PMP - Agile Certified Practitioner
- CISA - Auditing Information Systems Auditor
- EC Council - Ethical Hacking Essentials - EHE
- Cyber Security with Cloud Computing
- Commscope Cabling for POE
- SAP Financial Essentials
- Palo Alto Network Security Fundamentals
- Network Forencics
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