Results-driven professional with extensive expertise in strategic planning, core system implementation, and mobile app integration. Demonstrates proficiency in multi-currency card solutions, process re-engineering, and funnel optimisation, with a strong focus on enhancing user experience and customer journey mapping. Skilled in agile/scrum methodology, product lifecycle management, and market research, leveraging tools such as Figma, Lucid, MS Office, and Canva to deliver impactful solutions. Adept at stakeholder prioritisation, resource allocation, and feedback evaluation, with a proven track record in client acquisition, CRM, and people development. Committed to driving innovation and operational excellence through lean management systems and customer-centric strategies.
Experienced professional focused on product management with track record of driving product development from concept to launch. Capable of aligning cross-functional teams to achieve strategic goals, leveraging strengths in market analysis and stakeholder management. Skilled in utilising agile methodologies to enhance product lifecycle and deliver consumer-centric solutions.