Aseel Elobaid
Abu Dhabi,AZ
Summary
Experienced and results-driven professional with a strong background in strategic communication, content development, and client engagement. Over 7 years of experience managing high-profile client relationships and a Master's degree in Marketing and Communication. Goal is to leverage skills in a strategic content development role to drive impactful communication and support organizational objectives through expertise in crafting compelling content.
Overview
2025
2025
years of professional experience
Work History
Account Manager
Vista Global
01.2021 - 09.2024
- Built and maintained strategic relationships with high-end VIP clients, including celebrities and government officials, consistently delivering exceptional service to retain key accounts and grow client partnerships
- Led the end-to-end management of high-stakes projects, coordinating between sales, operations, and client teams to ensure seamless execution of flights and travel arrangements, meeting tight deadlines and complex requirements
- Developed strategic messaging tailored for high-profile clients, ensuring alignment with communication goals and brand identity
- Prepared regular reports on client engagement activities, highlighting event outcomes and client feedback to enhance future communication strategies
- Leveraged Salesforce to track client communications, analyze data trends, and generate reports, improving transparency and decision-making processes
- Proactively identified challenges, implemented innovative solutions, and optimized client services, which increased customer satisfaction scores by 20%
- Monitored and analyzed competitor activity and industry trends to inform updates to client-facing content and maintain strategic alignment
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
Aviation Advisor
XO Global LLC
08.2017 - 12.2020
- Company Overview: (ex-JetSmarter FZCO)
- Spearheaded the communication and coordination of luxury private flights for high-profile clients, managing the entire process from initial consultation to post-flight follow-ups, ensuring on-time delivery and client satisfaction
- Executed communication strategies across various channels (email, phone, in-person), driving consistent messaging and contributing to the company’s revenue growth during challenging periods, including the pandemic
- Played a pivotal role in marketing campaigns, collaborating with the marketing team to create client-facing materials and leveraging industry insights to ensure they were aligned with the latest trends in aviation and customer experience
- Managed multiple client projects simultaneously, balancing competing priorities and ensuring timely, high-quality delivery for all client requests
- Analyzed market trends, competitor activity, and customer feedback to enhance XO Global’s positioning, leading to improved customer retention and new business growth
- Assisted in the development of sales strategies, communicating effectively with stakeholders to drive new business opportunities and secure partnerships with major clients
- (ex-JetSmarter FZCO)
Marketing Executive
Kiko Milano
Operations Officer
Abu Dhabi Commercial Bank
Education
Doctor of Business Administration -
Swiss School of Business Management
11-2026
Master’s degree - Marketing and Communication
Rome Business School
01.2018
Bachelor of Arts - International Business Management
Middlesex University
01.2015
Skills
- Strategic Communication
- CRM
- Project Management
- Cross-functional Coordination
- Customer Retention
- VIP Client Engagement
- Marketing Strategy
- Industry Trends Awareness
- CRM Systems Expertise
- Salesforce
- ZenDesk
- Negotiation
- Conflict Resolution
- Crisis Management
- Problem Solving
- Market Research
- Competitive Analysis
- Strong Attention to Detail
- Organizational Skills
- Multi-channel Communication
- Content Development
- Stakeholder Engagement
- Consultative Approach
- Budgeting
- Invoicing Management
- Branding
Languages
English
Arabic
Italian
Timeline
Account Manager
Vista Global
01.2021 - 09.2024
Aviation Advisor
XO Global LLC
08.2017 - 12.2020
Master’s degree - Marketing and Communication
Rome Business School
Bachelor of Arts - International Business Management
Middlesex University
Marketing Executive
Kiko Milano
Operations Officer
Abu Dhabi Commercial Bank
Doctor of Business Administration -
Swiss School of Business Management
Similar Profiles
Sonja HinojosaSonja Hinojosa
Business Travel Consultant-Corporate Travel Agent at Vista GlobalBusiness Travel Consultant-Corporate Travel Agent at Vista Global
Cindy ArellanoCindy Arellano
Administrative Office Assistant at Vista Global AcademiesAdministrative Office Assistant at Vista Global Academies
Gerardo GonzalezGerardo Gonzalez
Senior Parts Clerk at Jet Works / Vista GlobalSenior Parts Clerk at Jet Works / Vista Global
KHALIFA ALMEHIRIKHALIFA ALMEHIRI
Avionics Technician at Global Aerospace Logistics (GAL)Avionics Technician at Global Aerospace Logistics (GAL)
Aravindan AthinarayananAravindan Athinarayanan
Executive Project Manager – Product Engineering at Intellect Design Arena LtdExecutive Project Manager – Product Engineering at Intellect Design Arena Ltd