Summary
Overview
Work History
Education
Skills
Websites
Languages
Hobbies and Interests
Training
Timeline
Generic

Ashfaq Ahamed A

Dubai

Summary

Motivated and results-oriented professional with a diverse background in hotel management, stock market sales, and enterprise automation. Known for building strong client relationships, exceeding sales targets, and adapting swiftly to dynamic market conditions. In addition to a solid sales foundation, I bring hands-on experience in Robotic Process Automation (RPA) using UiPath — including developing RE Frameworks, deploying bots via UiPath Orchestrator, and managing over 1,000 bots in production. Adept at blending business insight with technical acumen, I am currently seeking a challenging role where I can contribute to revenue growth, operational efficiency, and digital innovation.

Overview

6
6
years of professional experience

Work History

Robotic Process Automation Developer

Etisalat
01.2025 - Current
  • Collaborated within a dedicated four-member team to manage and monitor a fleet of 1,000+ bots operating across production environments using UiPath Orchestrator.
  • Oversaw end-to-end bot lifecycle activities, including performance monitoring, deployment of new automations, and maintenance of stable, high-availability execution pipelines.
  • Configured and administered task scheduling within UiPath Orchestrator, ensuring automations executed at defined intervals to support operational continuity and reduce manual intervention.
  • Designed and implemented the Robotic Enterprise (RE) Framework for scalable project architecture with clearly defined states and robust exception handling, enhancing reliability and maintainability of automation solutions.

Technical Consultant

Aptiva Technologies
09.2024 - Current


  • Managed and analyzed deal reports, supporting strategic sales decisions and forecasting.
  • Maintained and optimized Zoho CRM to streamline lead tracking and customer engagement.
  • Sourced and qualified leads via Apollo.io, creating a comprehensive prospect database for Aptiva in the MENA region.
  • Conducted introductory sales calls to potential clients, presenting solutions and establishing rapport.
  • Acquired in-depth product knowledge of OpenText to support client-facing discussions and internal training.
  • Completed technical training courses on UnifyApps, Orbus Infinity Server, and Jedox to enhance solution consulting capabilities.
  • Collaborated with the Talent Acquisition team in candidate screening for DevOps roles, maintaining accurate hiring trackers and ensuring process consistency.
  • Demonstrated strong understanding of Enterprise Resource Planning (ERP) systems and their impact on operational efficiency.


Telesales

Wealth Gain Commercial Brokerage
02.2023 - 07.2024
  • As a sales executive in the trading platform, my key responsibilities included:
  • Market Analysis and Insights:
  • Studied market trends and analyzed financial data to provide valuable insights to clients.
  • Assessed stock performance and valuation by analyzing stock prices, trading volumes, and other relevant data before daily trading sessions.
  • Market Monitoring:
  • I kept a vigilant eye on market developments, news, and events that could impact stock prices.
  • Client Support:
  • Assisted clients with research-driven analysis and guided them through onboarding to our trading platform.
  • Sales and Targets:
  • Generated leads and followed up with potential clients.
  • Achieved individual and team targets set by management.
  • Knowledge Sharing:
  • Shared research findings and investment strategies with clients, colleagues, and superiors through reports, presentations, and meetings.

Hospitality Intern

Occidental Sharjah Grand
02.2022 - 05.2022
  • Marketing and Sales:
  • Coordinating with the team to maximize hotel revenue through strategic planning and business development.
  • Collaborating with travel agency accounts to understand customer requirements and exceed their expectations.
  • Upselling additional services to enhance customer experiences.
  • Finance and Accounts:
  • Managing foreign currency exchange at the front desk.
  • Keeping accurate records of restaurant bills (cash and card transactions).
  • Reconciling financial data with payslips and payroll information.
  • Front Office:
  • Handling guest check-ins and check-outs.
  • Addressing customer complaints promptly and professionally.
  • Managing online and telephone reservations.

Pastry Chef (Internship)

Hilton
12.2021 - 01.2022
  • I was part of the New Year food preparation team, where I had the opportunity to bake cakes, pancakes, waffles, choux pastry, and create various spreads and flavored sauces.

Amway Leadership Seminar APAC 2019 (Part-Time)

Dubai World Trade Centre
12.2019 - 12.2019
  • Food & Beverage Service
  • Served food and beverages at an event for 10,000 guests.
  • Provided both alcoholic and non-alcoholic beverages.
  • Offered a variety of international canapés.

Food And Beverage Attendant (Formula 1) (Part-Time)

Crowne Plaza
11.2019 - 12.2019
  • I worked as an F&B waiter in the in-house restaurant, serving breakfast, lunch, and dinner. Additionally, I gained experience as a barista, preparing and serving a variety of coffee beverages.

Education

Bachelor - Hotel Management

Amity University
07.2022

Skills

  • Communication, Collaboration and Adaptability
  • Sales and Negotiation
  • Customer Service
  • Problem Solving
  • Proficient in UiPath development
  • Microsoft Power Automate

Languages

English
Tamil
Hindi

Hobbies and Interests

Sports, Car enthusiast, Photography & Videography, Stock Market trading, Formula 1

Training

  • I have been participating in a corporate training program conducted by Aptiva Corp focused on Robotic Process Automation UiPath, UiPath Orchestrator, and Power Automate.
  • During this training, I have been gaining hands-on experience by working on real-time use cases Activities such RE framework, Desktop Automation, Web Automation Excel Automation and flow control.

Timeline

Robotic Process Automation Developer

Etisalat
01.2025 - Current

Technical Consultant

Aptiva Technologies
09.2024 - Current

Telesales

Wealth Gain Commercial Brokerage
02.2023 - 07.2024

Hospitality Intern

Occidental Sharjah Grand
02.2022 - 05.2022

Pastry Chef (Internship)

Hilton
12.2021 - 01.2022

Amway Leadership Seminar APAC 2019 (Part-Time)

Dubai World Trade Centre
12.2019 - 12.2019

Food And Beverage Attendant (Formula 1) (Part-Time)

Crowne Plaza
11.2019 - 12.2019

Bachelor - Hotel Management

Amity University

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Ashfaq Ahamed A