Summary
Overview
Work History
Education
Skills
Timeline
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Ashfaq Ahmed

Ashfaq Ahmed

Customer Service
Abu dhabi,Abu dhabi

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience
3
3
years of post-secondary education
1
1
Language

Work History

Customer Service Assistant

Abu Dhabi International Airport Duty Free
Abu Dhabi, Abu Dhabi
01.2022 - Current
  • Answered customer questions about product availability and shipment times.
  • Responded to customer calls and emails to answer questions about products and services.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Cook's Assistant

Baba Ji Shawarma Restaurant
Karachi , Pakistan
01.2020 - 01.2022
  • Placed orders to restock items before supplies ran out.
  • Removed expired food and beverages from storage and reviewed inventory for upcoming expirations dates.
  • Followed recipes closely for consistent taste, quality and presentation.
  • Worked on salads, desserts and meat preparation to increase kitchen speed.
  • Assisted in setting up and breaking down kitchen stations.
  • Cleaned and maintained work areas, equipment and utensils.
  • Maintained composure and work quality while under stress.

Warehouse Assistant

Airest Restaurants Llc
Abu Dhabi, Abu Dhabi
02.2015 - 08.2018
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Received and processed incoming stock to keep inventory levels accurate and up-to-date.
  • Conducted inventory control checks and maintained equipment to keep warehouse well-stocked and equipment in good working order.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Sorted and delivered materials to different work areas and staff.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.

Education

Intermediate - Pass

Government Boys Secondary School
Karachi
04.2008 - 04.2011

Skills

CRM

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Timeline

Customer Service Assistant

Abu Dhabi International Airport Duty Free
01.2022 - Current

Cook's Assistant

Baba Ji Shawarma Restaurant
01.2020 - 01.2022

Warehouse Assistant

Airest Restaurants Llc
02.2015 - 08.2018

Intermediate - Pass

Government Boys Secondary School
04.2008 - 04.2011
Ashfaq AhmedCustomer Service