ASHIRBAD KUMAR
DUBAI,UNITED ARAB EMIRATES
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to meet targets ,Dependable Associate with experience in office and reception management. Completes appointment bookings, communications and documentation with precision and focus for smooth reception and admin operations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front office associate
HAJSABBAGH
DUBAI, INDIA
05.2022 - Current
- Followed written and verbal directions, managing high-volume details and tasks with accuracy.
- Researched industry trends and innovations, keeping firm grasp on emerging technology and best practices.
- Identified and resolved potential problems to guarantee smooth and efficient workflow.
- Prioritised competing tasks and coordinated high-volume workload to meet business needs.
- Completed assigned tasks quickly and accurately, using strong time management and task prioritisation.
- Collaborated with cross-functional teams to meet business objectives.
- Greeted and directed incoming guests to support seamless office flow.
- Generated reports to inform management and aid in senior decision-making.
- Made outgoing phone calls to confirm appointments, respond to enquiries and gather information.
- Consistently exceeded service metrics through top-quality customer care.
- Resolved conflicts and defused stressful situations with emotional intelligence.
Front desk officer
AIM PROPERTIES
DUBAI, INDIA
12.2017 - 01.2020
- Sorted and distributed business correspondence to correct department or staff member.
- Created databases and spreadsheets to improve inventory management and reporting accuracy.
- Planned travel arrangements for staff and executives, coordinating and communicating booking information.
- Received and screened high-volume internal and external communications, calls and email.
- Prepared research and statistical reports, synthesising and disseminating information clearly and concisely.
- Screened and verified visitor IDs, maintaining security of personnel and office environment.
- Wrote reports and correspondence from dictation and handwritten notes.
- Maintained tidy reception area to provide visitors with positive first impression of company.
- Ran reception areas by greeting visitors and responding to telephone and in-person requests for information.
Education
Bachelor of Arts -
RADHA GOVIND UNIVERSITY
High School Diploma -
KENDRIYA VIDYALAYA NAMKUM
Skills
- Teamwork and collaboration
- Cash handling
- Computer competencies
- Communications
- Customer service orientation
- Supporting sales staff
- Merchandising and display management
- Customer service
- Preparing reports
- Appointment setting
- Report writing
- Meeting support
- Schedule management
- Microsoft Office proficiency
- Database maintenance
- Office staff leadership
- Social media knowledge
Languages
English
Fluent
Hindi
Fluent
Certification
- Advance Diploma In Computer Application
- Certified Fitness Trainer
- Certified Nutritionist
- First Aid and CPR.
Timeline
Front office associate
HAJSABBAGH
05.2022 - Current
Front desk officer
AIM PROPERTIES
12.2017 - 01.2020
Bachelor of Arts -
RADHA GOVIND UNIVERSITY
High School Diploma -
KENDRIYA VIDYALAYA NAMKUM
- Advance Diploma In Computer Application
- Certified Fitness Trainer
- Certified Nutritionist
- First Aid and CPR.
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