ASHISH BHARADWAJ

• Accomplished multiple tasks within established timeframes.
• Managed and motivated employees to be productive and engaged in work.
• Maximized performance by monitoring daily activities and mentoring team members.
• Cross-trained existing employees to maximize team agility and performance.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maintained professional, organized, and safe environment for employees and patrons.
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Improved marketing to attract new customers and promote business.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
• Developed and maintained relationships with customers and suppliers through account development.
• Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
• Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
• Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
• Increased market share with strategic business development efforts, expanding into untapped markets.
• Oversaw inventory management, optimizing stock levels, and reducing waste.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.

My responsibility includes following:

• Manage site service activities of Dubai branch.
• Manage hydraulic workshop.
• Achieve budgeted figure assigned for Dubai branch.
• Helped senior management plan and carry out daily operations and meet key objectives.
• Protected and enhanced company reputation, promoting mission and values in all professional interactions.
• Optimized employee schedules by balancing company priorities with staff leave requests and shift preferences.
• Established monthly goals, communicating priorities to staff and closely tracking progress to achieve success.
• Maintained positive, professional working environment to optimize staff and customer satisfaction.
• Scheduled weekly projects, anticipating timelines for milestones and completion dates.
• Employed outstanding communication and relationship-building abilities to lead by example in providing first-class customer care.
• Helped less experienced staff manage daily assignments.

My responsibility includes following:

• Maintained margin as per KPI.
• Achieved budgeted figure as per KPI.
• Kept outstanding payments under control.
• Coordinated customer appointments, maintaining customer visitation schedules to maintain satisfaction.
• Administered client accounts by managing billing, support and contract renewals, retaining customers' business.
• Obtained and logged customer feedback, evaluating data to craft new sales and marketing strategies.
• Helped clients resolve issues with installed products, recommending repair, service or upgrades to remove identified problems.
• Tracked orders from supply chain to delivery, updated customers on current process and sought after-service feedback to improve customer experience.
• Closed customer orders using technical presentations to explain products and services to potential clients.

My responsibility includes following:

• Obtained and logged customer feedback, evaluating data to craft new sales and marketing strategies.
• Coordinated customer appointments, maintaining customer visitation schedules to maintain satisfaction.
• Furnished potential buyers with pre-sales technical assistance and product education, applying persuasive and negotiation skills to secure orders.
• Closed customer orders using technical presentations to explain products and services to potential clients.
• Administered client accounts by managing billing, support and contract renewals, retaining customers' business.
• Liaised with suppliers about packing and shipping charges to control costs, transferring cost benefits to customers.
• Crafted and delivered persuasive presentations and demos communicating value propositions to prospective buyers to close leads.

My responsibility includes following:

• Drove ongoing process and people improvements, operating best practices to maximise sales team potential.
• Regularly delivered precise revenue forecasts, predicting possible issues to remedy effectively.
• Demonstrated exceptional organization and planning abilities, maintaining smooth-running, fast-paced sales departments.
• Improved net new client acquisition through effective team coaching and development.
• Designed a wide range of strategic plans, including growth, sales and marketing plans to ensure business reached monthly targets.
• Drafted sales reports to monitor trends, sales team performance and ensure staff met targets.
• Conducted regular sales team training on updated trends, catalogue updates, sales techniques and target customers.
• Stayed updated on competitor activity, trends, threats and money-making opportunities through daily networking and research.
• Stayed updated on sales and marketing trends by attending regular development training, researching and networking.
• Coordinated meetings with clients to better understand their needs, requirements and find best ways to sell to them.
• Conducted quarterly financial forecasts to make predictions and set goals for sales teams, making predictions based on seasons and trends.
• Used persuasive and compelling negotiation expertise to obtain best deals with key accounts.
• Developed positive, collaborative working environments, maximizing team drive and commitment to achieving sales targets.
• Utilized outstanding interpersonal, persuasion and negotiation skills to improve client retention and annual profits.
• Ensured teams continuously met sales targets by implementing incentives and providing ongoing motivation.

• Was to handle sales and marketing of Hydraulic System & Components
• Area of Action : All over India, Profile : SAS Solutions is involved in designing & manufacturing of Hydraulic Cylinder and Hydraulic Power packs for different Industrial and Mobile customers
• SAS Solutions is also involved in Trading of Hydraulic Pumps/ Motors, Manifolds Blocks, Filters and Pneumatic Products etc
• Fostered positive relationships with customers to maximise satisfaction, retention and experience.
• Provided organizational leadership and established business vision to achieve sales, profit and revenue goals.
• Streamlined operations to consistently deliver on targets.
• Elevated customer satisfaction ratings by providing speedy resolutions.
• Analyzed customer data to identify opportunities and improve relationships.
• Hired and evaluated associates and management staff to add to workforce and meet demands.
• Implemented operational strategies to build customer loyalty and retention.
• Analyzed strategic, core and support processes to recommend improvements.
• Provided leadership to develop business plans and promote organizational vision.

My responsibility includes following:

• Administered client accounts by managing billing, support and contract renewals, retaining customers' business.
• Coordinated customer appointments, maintaining customer visitation schedules to maintain satisfaction.
• Furnished potential buyers with pre-sales technical assistance and product education, applying persuasive and negotiation skills to secure orders.
• Closed customer orders using technical presentations to explain products and services to potential clients.
• Prepared accurate customer quotes and cost estimates for ordered goods and services to coordinate billing and shipping to clients.
• Gathered and documented competitive intelligence to steer future product development plans for increased market share.
• Negotiated contract and tender terms and conditions with clients, verifying agreements satisfied customer and company needs.
• Helped clients resolve issues with installed products, recommending repair, service or upgrades to remove identified problems.
• Tracked orders from supply chain to delivery, updated customers on current process and sought after-service feedback to improve customer experience.

My responsibility includes following:

• Maintained detailed record of sales activities and compared trends to identify underserved areas and opportunities for improvement.
• Produced clean, error-free newsletters and social media posts to share current sales information.
• Assessed market conditions for potential opportunities and risk factors impacting promotional strategies.
• Optimized sales methods to best acquire, develop and retain customers.