Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ASHISH BHUJEL

ASHISH BHUJEL

Abudhabi

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

11
11
years of professional experience

Work History

Sales Representative

Lulu Hypermarket
01.2023 - Current
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.
  • Prioritized helping customers over completing other routine tasks in store.
  • Recommended complementary purchases to customers, increasing revenue.

Unisex Hairdresser

Naturals
05.2017 - 09.2019
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Educated customers on products to maximize benefits.
  • Processed payments, entering sales in register for prompt customer service.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Resolved guest complaints about service or style.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.

Computer Technician

Darjeeling Institute Of Computer Education
03.2013 - 08.2016
  • Performed troubleshooting to correct computer hardware and software malfunctions.
  • Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
  • Recommended new and replacement hardware and software purchases.
  • Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
  • Linked computers to network and peripheral equipment.
  • Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Recovered critical information from data back ups to restore functionality.

Education

High School Diploma -

Ghoom Boys Higher Secondary School
Darjeeling , India
02.2011

Skills

  • Product Promotion
  • Inside and Outside Sales
  • Networking Expertise
  • Extension Installations
  • Customer Consultations
  • Hardware Replacement
  • Web Security
  • Printers and Peripherals
  • Prospecting Skills

Languages

English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Nepali
Bilingual or Proficient (C2)

Timeline

Sales Representative

Lulu Hypermarket
01.2023 - Current

Unisex Hairdresser

Naturals
05.2017 - 09.2019

Computer Technician

Darjeeling Institute Of Computer Education
03.2013 - 08.2016

High School Diploma -

Ghoom Boys Higher Secondary School

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ASHISH BHUJEL