Dedicated waiter with seven years plus of exemplary service in the food service industry. Committed to providing helpful, fast, and accurate service to patrons. Demonstrate active listening and communication skills to ensure patrons are satisfied and happy. Experience in various settings, including family restaurants, bars, cafeterias, and room service. Comfortable serving patrons of various age ranges and backgrounds. Determined team player striving to deliver the highest quality service alongside food service staff.
Overview
13
13
years of professional experience
Work History
Industrial Trainee
Tulip Inn
Ahmadabad
06.2012 - 01.2013
Should be punctual.
Should be attentive and careful while doing work.
Should be keen to learn and maintain high standards and quality of work.
Should be honest and loyal to the hotel and towards their training.
Gain maximum from the exposure given, to get maximum practical knowledge and skills.
Should attend the training review sessions / classes regularly.
Job Trainee
Golden Tulip Grand View Resort
Candolim
01.2013 - 12.2013
Drive daily operations and service of all areas
Taking detailed notes and liaising with Managers, Supervisors, and other senior staff.
Always grooms myself.
Waiter
Best Western Merrion
Amritsar
01.2014 - 12.2015
Provide excellent customer services.
Always strive towards best customer satisfaction.
Greet customers and present menus.
Make suggestions based on their preferences.
Take and serve food/drinks orders.
Up-sell when appropriate.
F&B Captain
Best Western Plus Stella
Bathinda
01.2015 - 12.2016
To supervise service and wait staff, as well as service guests within the restaurant to maximize guest satisfaction and food and beverage profitability.
Waiter
Tandoor Grill J.M.J. Food & Beverage SDN
Ipoh
01.2016 - 12.2019
Take orders from and serve food and beverages to patrons.
Perform consistent check-ins with patrons to ensure satisfaction and address complaints swiftly.
Answer questions about the menu and make recommendations when appropriate or requested.
Prepare appetizers, salads, and cold dishes.
Assist a team of hosts and hostesses by greeting, seating, and thanking customers.
Communicate with kitchen staff directly and via computers.
F&B Captain
Gautam O Dining
Yamuna Nagar
01.2020 - 12.2021
Food Service Hygiene.
Have to check personal hygiene, K.O.T & B.O.T, Punctuality, Guests dealing, courtesy, behavior, performance of service etc.
Waiter
Dubai Grand Hotel By Fortune
Dubai
01.2021 - Current
Greet customers politely as they enter the restaurant.
Maintain an up-to-date working knowledge of the menu items and daily specials.
Take meal and beverage orders from customers and place these orders in the kitchen.
Make menu recommendations and inform patrons of any specials.
Deliver meals and beverages to tables when they have been prepared.
Education
10 Passed -
G.O.V. Inter College Selaqui
01.2009
12 Passed -
G.O.V. Inter College Selaqui
01.2011
Diploma in Hotel Management -
I.P Nehru Academy of Hotel Management
01.2013
Skills
Basic Computer Skills
Microsoft Word
Power Point
IDS Hotel Software
Customer Service Skills
Assessing Customer Needs
Adhering To Quality Standards
Evaluating Customer Satisfaction
Active Listening Skills
Languages
English
Hindi
Nepali
Hobbies and Interests
Playing cricket. It makes me feel fresh and energetic.
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