Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Salesforce.com professional with nearly 8 years of experience in CRM Implementation and Project Planning & Execution with extensive experience in managing Salesforce CRM on Professional, Enterprise edition across varied industries such as Manufacturing, Automotive, IT and Real Estate.
Overall experience of approx. 10 years in application development, design and Approx 4.5 years of UAE experience
8x salesforce certified.
Overview
10
10
years of professional experience
8
8
Certifications
Work History
Senior Software Engineer
Drops
09.2022 - Current
Team Size - 4
Current Responsibilities
Implementation of continuous deployments through bitbucket, which followed autonomous deployment and validations
Implementation of API for Flutter based mobile Apps implementation and API’s for integration with SFCC (Commerce Cloud)
Worked as role for approver for bitbucket (Git ) changes for cross check of company best standard
Trained and mentored junior developers and engineers, teaching skills in Salesforce custom development and working to improve overall team performance.
Checked client code for bugs and weaknesses using approved troubleshooting methods.
Worked with project managers, developers, quality assurance and customers to resolve technical issues.
Worked with RAK Chamber of Commerce, ED, Immigration Department directly to provide a platform for seamless journey for Users
Working on LWC for latest ongoing implementations
Have worked extensively on Community design and designed separate portal for Agent, Customer and referral partner
Implemented UAEPASS SSO for multiple account scenarios for Expats involved with multiple Companies
Which involves middleware setup in .net, remote server hosting for UAE based IP Hosting, Salesforce based connectors
Implemented Payment Gateway (UAEPGS) central bank payment gateway system used across UAE
Implementation of payment option for DirectDebit , Amazon pay and Amazon tokenization
Worked extensively on customization for Customer and Agent Portal
Created a Sub Portal for Non Consistent referral Partner with salesforce contacts
Working with HexaBPM, DDP drawloop for capturing Digital signature and dynamic content with multiple language support , DocuSign, UAE Pass Sign Verification implementation & configuration
Have indepth knowledge of freezone business behavior and methodologies followed
Worked for implementation of Passport, EID reader directy from robot, implementation in customer experience team
Implementation of UAE PASS for multiple account login through SSO and OKTA for Single sign On
Worked directly with client for requirement gathering , Technical Solution providing and delivery & Support providing complete ecosystem.
Current Responsibilities as, Creating Agent Portal and commission payout implementation, Integration with Oracle and Informatica for real time data
Setting up of Dynamic document using Conga Document and Nintex Drawloop DDP documents
Integration HexaBPM for Agent portal setup and Administration for Agencies in sales Cloud
Creating and Managing Sites, Single Sign On Setup for Organization
Created and automated csv file upload functionality for setting up custom Target for sales person in one go and assignment at fully automated level trough Inline editing options as well Excel uploading option , reducing single manual entry time by 95% of time
Worked with Side tools and sites like workbench, Postman for sales Integration
Worked on other classic features of trigger, apex class, admin configuration and customization as per requirement in an extensive manner.
Tested functionality, performed debugging and carried out modifications to conduct quality checks.
Updated programs as per user needs and developed codes that were in accordance to specifications.
Salesforce Developer
Pearson Educational service Pvt Ltd
Bangalore
09.2017 - 11.2018
Responsible for creating Customised CPQ in sales cloud from Scratch level and implementation of configure, price, Quote and Order Option in sales Cloud
Responsible for lightning migration of classic variant of Mypedia Ecosystem into Lightning friendly
Responsible to create mobile compatible components
Analyzed requirement and Migration of Existing AngularJs code to be lightning compatible
Introduction of Best practices and agile methodology in Organisation
Working on code customization using Apex and Visualforce
Converted UI of existing visual force and Migrated those page making Mobile and Tablet compatible Since most of user were field executive and wanted access to Mypedia Ecosystem on Mobile phone
Have Good knowledge of SLDS, CSS , Javascript, Angular JS 2.1
Project: Ops Portal (Java based platform) and Google Maps API Integration , Service Delivery & Case Management (UAE and India Division)
Client, Worked on Ops Portal (Integration)and Google API(UI and Integration ).
Rest integration with Google Maps
(Phase 1)
Compatible Google Maps Configuration and Migration for Mobile View (Phase 2)
Rest integration with Java Platform based Ops Portal for Syncing real time targets and data
Extensively worked on web Service callouts and widely used PostMaster for testing
Scan plugin for lightning component using Heroku CLI to overcome lightning locker service(detecting Migration issue and fixing or overcoming any shortfall detected while migration ).
Salesforce Developer
Accenture
Hyderabad
03.2016 - 09.2017
Analyzed data model and configuring business objects and relationships including other Admin configuration and Support
Configured salesforce using validation rules, workflows, custom labels, custom settings, profiles and permissions
Proposed design to delivery from requirement gathering to user hand off for any user story
Building custom component Extensively using Apex and Visualforce(Classic)
Salesforce Admin ,Salesforce Platform Developer - I , Salesforce Platform Developer – II , Integration Architect Certified , Salesforce Certified Sharing and Visibility Architect & others
Have worked for freezone before like Masdar City, Rakez in UAE
Real estate giants like EMAAR
Education and Publication giants like Pearson Educations and MNC’s like ACCENTURE, Drops
TECHNICAL SKILL SET
Salesforce.com
Have multiple exposure for integrating with third party systems using REST and SOAP API
Experienced Implementation of knowledge of payment Gateway
Implementation of SSO
Have knowledge of LWC and Community implementations
Well aware of factory methodology , Asynchronous calls for Batches , future calls ,web services and self initiating schedulers following best followed standards
Awareness of following best practices including Salesforce governor limitation to ensure safe coding standards while writing classes, test classes, triggers and performing DML operations