ASHISH SHRESTHA
SWING MANAGER
Dubai
Summary
Energetic SWING MANAGER with 2 years of experience offering quality food services. Team leader focused on coaching staff and solving problems involving kitchen efficiency, inventory and customer satisfaction. Saved 57% through exceptional budget management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
10
10
years of post-secondary education
3
3
Languages
Work History
Swing Manager
MC DONALDS
DUBAI
06.2022 - Current
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Orchestrated positive customer experiences by overseeing every area of operations.
- Set schedules for 25 staff by planning and designating shifts and hours.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Oversaw food preparation and monitored safety protocols.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
- Purchased food and cultivated strong vendor relationships.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
- Integrated service and team management strategies to boost business profits
Service Crew Member
Mc donalds
DUBAI
12.2017 - 06.2022
- Talked with customers about project specifications, budgets and timelines for top-notch customer service.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Operated cash registers and POS systems, handling over AED45K in cash daily.
- Troubleshot equipment issues, increasing lifespan of tools through preventive maintenance and repairs
- Cooked, prepared and bagged food for customers
- Kept customers and crew areas organized
- Scheduled workers for temp jobs, drafted contracts and handled documentation
Education
High School Diploma -
BRITISH GURKHA HIGHER SECONDERY SCHOOL
NEPAL 09.2010 - 01.2021
Skills
Staff supervision
Inventory management
Portion control
Food plating and presentation
Cost controls
Kitchen staff coordination
Scheduling
Safe food handling
Timeline
Swing Manager
MC DONALDS
06.2022 - Current
Service Crew Member
Mc donalds
12.2017 - 06.2022
High School Diploma -
BRITISH GURKHA HIGHER SECONDERY SCHOOL
09.2010 - 01.2021