Summary
Overview
Work history
Education
Skills
Languages
Custom
Timeline
Generic

Ashish Thapa

London

Summary

Customer-oriented professional with 1.5 years of experience in content moderation, client communication, and process management. Adept at managing customer inquiries, resolving issues efficiently, and ensuring compliance with policies. Strong communicator, skilled at translating documents and delivering clear information. Proven ability to work well under pressure, maintain confidentiality, and collaborate with teams to enhance customer satisfaction. I am seeking to bring my experience and passion for service to a dynamic customer support role.

Overview

1
1
year of professional experience
2022
2022
years of post-secondary education

Work history

Process Executive - Data

Cognizant
Gurugram
11.2022 - 05.2024
  • Company Overview: Managed content moderation for a USA-based social networking platform, ensuring adherence to client policies
  • Managed content moderation for a USA-based social networking platform, ensuring adherence to client policies
  • Translated client documents and facilitated effective communication across languages
  • Maintained confidentiality while handling sensitive data and provided timely updates
  • Supported the creation of team schedules and managed attendance
  • Managed content moderation for a USA-based social networking platform, ensuring adherence to client policies

Education

B.COM -

AMITY UNIVERSITY

High School - undefined

Kendriya Vidyalaya

Fashion Management - undefined

Amity University
04.2016 - 05.2019

Behavioral Science - undefined

Amity University

Communication Skills - undefined

Amity University

Skills

  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Word
  • Confidentiality
  • Transcribing Skills
  • Communication Skills
  • Leadership
  • Passionate
  • Positive Attitude
  • Punctuality

Languages

English
Hindi
Nepali

Custom

  • Photography
  • Football
  • Cooking

Timeline

Process Executive - Data

Cognizant
11.2022 - 05.2024

Fashion Management - undefined

Amity University
04.2016 - 05.2019

High School - undefined

Kendriya Vidyalaya

Behavioral Science - undefined

Amity University

Communication Skills - undefined

Amity University

B.COM -

AMITY UNIVERSITY
Ashish Thapa