Ashok Kumar
Dubai
Summary
Highly-qualified Housekeeping Supervisor offering (six ) years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs. Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations.
Overview
4
4
years of professional experience
Work History
Housekeeping Supervisor
Kempinski Hotel Mall of The Emirates
Hotel Asia
- Industrial training for 6 months
Housekeeping Room Attendant
Kempinski Hotel Mall of The Emirates
04.2018 - 12.2020
Room Attendant
The Shereton Hotel
01.2018 - 03.2018
Room Attendant
Park Hyatt Resort and Spa
07.2016 - 12.2017
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
Education
Hotel Management - Science Education
Cordia Hospitality And Tourism Management
Jammu And Kashmir08.2017
Skills
- Housekeeping knowledge
- Cleaning and sanitation
- Task assignment
- Vendor Relationship Management
- Equipment Purchasing
- Complaint Investigation
- Work Inspection
- Staff Training and Development
- Health and safety compliance
- Guest Relations
- Customer service-focused
- Staff Scheduling
Roles And Responsibilities
- Room inspection
- Room reliesing
- Maintenance / follow ups
- Staff handover / briefing
- Ensuring Hotel property cleaning and maintenance
- Daily trainings to staff
- Lost and found, guest history / preferences
- Record of ppm, out ooo, oos rooms
Core Strengths Skills
- Interpersonal Skills
- Commitment
- Problem Solving Skills
- Teamwork
- Organizational Skills
- Flexibility
- Ability To Work In Shifts
- Ability To Work Long Hours
- Customer focused
- Room inspection
- Housekeeping operations
Language
English, Hindi, Punjabi, Dogri
Personal Information
- Father's Name: Mr. Sh. Jialal
- Title: PASSIONATE HOUSEKEEPER
- Date of Birth: 03/18/95
- Gender: Male
- Nationality: Indian
- Marital Status: Single
- Religion: Hindu
Awards
- Gold star from G.M of Park Hyatt Resort and Spa, Goa
- Got high star from E.H.K of Park Hyatt Resort and Spa, Goa
Timeline
Housekeeping Room Attendant
Kempinski Hotel Mall of The Emirates
04.2018 - 12.2020
Room Attendant
The Shereton Hotel
01.2018 - 03.2018
Room Attendant
Park Hyatt Resort and Spa
07.2016 - 12.2017
Housekeeping Supervisor
Kempinski Hotel Mall of The Emirates
Hotel Asia
Hotel Management - Science Education
Cordia Hospitality And Tourism Management
Similar Profiles
JUSTINA PASINSKAJAJUSTINA PASINSKAJA
Assistant Director of Sales at Kempinski Hotel Mall Of The EmiratesAssistant Director of Sales at Kempinski Hotel Mall Of The Emirates
Hayat RaouiHayat Raoui
Concierge at Paramount Hotel Midtown By Damac PropertiesConcierge at Paramount Hotel Midtown By Damac Properties
Ouattara Kologo FulbertOuattara Kologo Fulbert
Room Attendant at KEMPINSKI HOTEL MALL OF EMIRATESRoom Attendant at KEMPINSKI HOTEL MALL OF EMIRATES