Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashok Lobo

Dubai

Summary

Experienced Head of IT with a proven track record in successfully managing and executing projects. Recognized for expertise in cloud migration, security, system analysis, software development, ERP implementation, IT infrastructure, and IT support. Skilled at quickly isolating, diagnosing, and resolving problems to ensure high levels of customer satisfaction.

Overview

25
25
years of professional experience

Work History

IT Manager

Fitness First
03.2018 - Current
  • Implementation of internal IT projects (Security/Software/Hardware)
  • Ensure Disaster Recovery & Business Continuity Plan.
  • Vendor management
  • IT Support
  • Anticipate internal user needs and propose alternative business operation solutions.
  • Facilitate technical assistance and training to users
  • Align IT Infrastructure to the company’s strategy, direction and objectives to ensure efficiency and effectiveness
  • Manage team of 5


Key Accomplishments

  • Azure migration
  • Power BI Implementation
  • Implementation of Sophos firewall with WIFI setup for all members
  • Software evaluation/implementation for club management.
  • Successful implementation of inventory management system (Infor)
  • Opened 25 new clubs as project manager involved from Capex stage till handover to Ops.

IT Manager

Sharaf Retail
07.2010 - 10.2016

Key Accomplishments

  • Managed software projects of complex nature like Retail Pro, CRM, RAMCO HRMS, WMS, BI MicroStrategy and Customization of POS application & ERP.
  • IT integration of Franchisee (Forever 21 & Cotton On) POS application.
  • Successful management of data center including DR.
  • Opened 40 new stores across GCC, Far East, Russia, South Africa & Australia.
  • IT help desk management for Software/Hardware support (HO & More than 90 remote sites).

Senior Software Engineer

Emirates Airlines
10.2007 - 07.2010
  • Key Role in Capacity Planning
  • Project lead successfully implemented route planning system which helps business to decide on next route.
  • Active part in fine tuning Connection Builder Application which highlights the best onward connections resulting better time management.

Project Lead

Muscat Pharmacy & Stores LLC
07.2003 - 09.2007
  • Oracle ERP implimentation
  • Successfully managed team of 5 along with external consultants and was able to implement ERP successfully.

Programmer

Ministry Of Interior
08.1999 - 07.2002

Education

Project Management Professional (PMP)

ITIL Foundation Certified

Six Sigma (White Belt)

Master’s Diploma In Software Engineering

Economics Graduate

Skills

Technical

  • Power BI
  • Oracle/SQL Server
  • Azure Cloud
  • CRM/HRMS
  • Networking
  • SOC monitoring

Values

  • Collaboration
  • Continuous Improvement
  • Developing People
  • Innovation & Learning
  • Integrity

Competencies

  • Financial Acumen
  • Negotiation
  • Problem Solving
  • Decision Making
  • Relationship Management
  • Leadership
  • Customer Focus
  • Strategic Thinking

Timeline

IT Manager

Fitness First
03.2018 - Current

IT Manager

Sharaf Retail
07.2010 - 10.2016

Senior Software Engineer

Emirates Airlines
10.2007 - 07.2010

Project Lead

Muscat Pharmacy & Stores LLC
07.2003 - 09.2007

Programmer

Ministry Of Interior
08.1999 - 07.2002

Project Management Professional (PMP)

ITIL Foundation Certified

Six Sigma (White Belt)

Master’s Diploma In Software Engineering

Economics Graduate
Ashok Lobo