Accomplished professional with extensive experience in ERP systems and SAP software utilisation. Demonstrates a strong understanding of ethical conduct and lean principles, coupled with expertise in task prioritisation and communication efficiency. Proven track record in continuous improvement implementations, staff development initiatives, and productivity improvement strategies. Committed to driving organisational success through innovative solutions and strategic planning.
Overview
27
27
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work history
Operations Team Leader-Warehouse & Distribution
Caterpillar Distribution Services Europe LLC
Dubai
10.2012 - 08.2025
Handle Inbound & Outbound Operations for Spare Parts Inventory of Caterpillar Distribution Services Europe LLC Warehouse - Dubai.
In-charge of daily inbound and outbound operations workload.
Allocation of Resources as per Production planning.
Monitoring picking and packing of outbound shipment
Monitoring put-away activity and checks on physical stocks accuracy in bin locations
Ensure Stock integrity and accuracy by overseeing regular stock counts.
Managing, Monitoring and developing the Team of Associates & Greif Clerks to achieve LPH while Maintaining Quality & Accuracy.
Ensure all loading & un loading are done on time and that proper care is taken while loading & off-loading of Shipment.
Safety functions include safety inspection, accident and injury investigation and prevention reporting and initiating action to correct unsafe condition.
Conducting Safety / Waste Walk Audit to find areas of improvement in Warehouse.
Constant Coordination with Customer Service & Transportation team regarding Customer Queries, Requirement and Resolution of issues.
Developing and implementing operation changes to reduce cost and / or to improve efficiency
Supervise, train, set objectives for the Associates.
Coordination with internal and external teams related to systems, operational and process improvement
Floor In charge / Logistics Coordinator
Danzas AEI Emirates LLC
Dubai
03.2007 - 09.2012
Monitored orders, identifying and communicating status or delays to internal and external stakeholders.
Reviewed logistics procedures to identify opportunities for improvement.
Received incoming goods and organized pallets to optimize warehouse space.
Liaised with internal departments to coordinate smooth running of material and personnel logistics.
Coordinated disposal or recycling of obsolete or excess inventory to optimize space and resources.
Liaised with customers and other departments to plan timely transportation of goods.
Coordinated dispatching of transport vehicles distributing goods across UAE.
Collaborated with suppliers to maintain optimal stock levels.
Managed vendor relationships, fostering respect and cooperation.
Shift In charge
AFL LTD
Mumbai
05.2006 - 02.2007
Executed daily duties with accuracy and efficiency.
Acquired and applied new skills to enhance productivity.
Completed tasks consistently within tight deadlines.
Exhibited professionalism through respectful and friendly interactions.
Worked flexible hours, covering nights, weekends and bank holidays.
Offered friendly, efficient customer service and handled challenging situations with ease.
Depot In charge
Gati Ltd
Mumbai
10.1998 - 04.2006
Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Successfully delivered on tasks within tight deadlines.
Oversaw daily operations to achieve high productivity levels.
Carried out day-to-day duties accurately and efficiently.
Completed customer orders with speed and accuracy.
Applied positive customer service approach to increase satisfaction levels.
Education
Post Graduate Diploma - Material Management
Wellingkar Institute of Management studies
Mumbai / India
07.2004 - 06.2005
Bachelor of Commerce - undefined
Mumbai University
Skills
Experience with erp systems
Ethical conduct understanding
Knowledge of lean principles
Task prioritisation expertise
Communication efficiency
Continuous improvement implementations
SAP software utilisation
Staff development initiatives
Productivity improvement strategies
Certification
Six Sigma Certified – Green Belt
Languages
English
Fluent
Hindi
Native
SYNOPSIS OF PREVIOUS WORK HISTORY
Stores Management
Maintaining optimum inventory levels to achieve maximum cost savings with minimum holding of stock.
Arranging infrastructure across Warehouse to ensure smooth flow of operations.
Conducting regular checks to ensure safe and accurate custody of inventories.
Monitoring the adherence to Good Housekeeping Practices; reviewing work safety and security requirements for developing a ‘Best-in-Class’ facility.
Prepares weekly and monthly reports such as inventory, KPI and storage reports.
Receipt & Dispatch
Organizing and managing incoming and outgoing material activities to ensure accuracy, completeness, and excellent condition of items.
Implementing FIFO for stock movements, efficient dispatches and reduction in obsolescence and so as to avoid any fatigue to products.
Monitoring the receiving of stocks; processing of Bar-coding, Scanning and GRN’s for the same.
Mentoring staff on conducting thorough physical checks during receipt of goods.
Organizing inter-warehouse stocks transfers as per set procedures and policies; inclusive of ensuring that stock is correctly identified and balanced.
Ensuring delivery of products at the right time and right place.
Logistics
Directing the functions of Receipts, Inspection, Storage, & Issues.
Investigate customer complaints. Make sound decision whether complaint is valid or not.
Overseeing the dispatch of Products to Customers.
Controlling effective material handling through proper stacking & Safety measures at storage locations to enable smooth and timely movement of stocks through the network.
Operations Management
Managing back-end operations for achieving organizational objectives and ensuring profitability.
Ensuring speedy resolution of queries and grievances to maximize satisfaction levels; maintaining excellent relations with clients to generate avenues for additional business.
Generating MIS to facilitate decision making by top management.
Group Company Secretary, Group Head – Legal & Risk at Caterpillar Distribution / Tractors IndiaGroup Company Secretary, Group Head – Legal & Risk at Caterpillar Distribution / Tractors India