Results-driven Executive in the Payments industry with a 13+ year track record overseeing end-to-end payment disbursement, accounts payable, and accounts receivable functions in the UAE and Bahrain. Demonstrated success in ensuring precise and prompt processing of vendor and employee payments while adhering to internal financial protocols and external regulations. Skilled in utilizing Oracle Fusion and other accounting software to streamline financial workflows, pinpoint operational inefficiencies, and resolve exceptions and disputes effectively.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Expense Processing Officer
Deem Services FZ LLC
Dubai Outsource City, Dubai, UAE
07.2018 - Current
Ensured all invoices were coded correctly and entered into the oracle accounting system in a timely manner
Matched purchase orders, contracts, receiving documents with invoices to ensure proper payment authorization
Managed the processing and payment of employee claims reimbursements, including travel expenses, entertainment expenses and other business-related expenses
Verified employee claims were accurate and supported by proper documentation, such as receipts and invoices
Managed the processing and payment of corporate credit card reimbursements for company expenses
Verified HR outsource documents such as visa charges, agency fee, municipality fee and payroll invoices
Ensured that all invoices, employee claims and corporate credit card reimbursements were approved by the appropriate personnel before processing and payment
Managed bank transfers and payments (Local and International) through electronic payment systems
Issued post-dated cheques(PDCs) and ensured timely payment according to the due dates
Managed the processing and payment of utility bills (SEWA/DEWA/ADDC/AADC/DU and Etisalat) including electricity, gas, water and internet
Managed and resolved complex payment exceptions and vendor disputes, conducting thorough reconciliations of vendor statements to clear discrepancies and maintaining positive vendor relationships.
Accrued expenses and recorded journal entries for month-end and year-end close process
Recorded and amortized prepaid expenses, including rent, insurance, subscriptions and software licenses over their respective periods
Recorded and reconciled fixed assets and depreciation expenses
Maintained accurate and up-to-date AP / AR records and payments tracker
Managed cash advances for departments like PRO/Admin (for renewals, legal, and visa activities) and ensured their proper liquidation.
Documents (AP / AR) scanned and attached in the oracle system and physical docs sent to back office
Prepared Journal entries for accruals, amortization entries, exception entries and intercompany entries and uploaded in the system
Uploaded manual batches (which we received from different departments) in the ADI uploader
Monitored and analyzed bank account transactions and balances
Assisted with ad-hoc projects and process improvements as needed
Oversaw the full vendor onboarding process, including requesting and validating documents (working with compliance, legal, and fraud teams) and meticulously checking payment terms and pricing against historical data.
Managed the issuance of Purchase Orders (POs), reviewing vendor quotations and ensuring they met company requirements.
Monitored key performance indicators (KPIs) for payment processing, actively identified operational gaps, and recommended improvements to streamline workflows and boost efficiency.
Monitored and analyzed bank account transactions and balances to ensure financial accuracy.
Prepared all disbursement records for audits, providing crucial support for both internal and group annual external audits, and responding to auditor inquiries. This included providing necessary VAT details and other financial information
Collaborated effectively with various internal departments (e.g., HR, Admin, Finance, Operations, Collections, IT and Marketing) to resolve exceptions, clarify documents, and ensure accurate financial records and smooth operations.
Responsible for upholding strict compliance with financial policies, internal controls, and UAE regulatory requirements across payment processing functions
Internal Control Officer
Dunia Services FZ LLC
Dubai Outsource City, Dubai, UAE
03.2017 - 06.2018
Demonstrated expertise in staging files, ensuring that all necessary information was compiled and organized prior to reconciliation
Staging files sent to the respective departments
Conducted daily Bank, Nostro, Sundry and Treasury reconciliations for multiple accounts, ensuring timely and accurate reconciliation of all transactions
Sent exceptions to respective departments on a daily basis and escalations highlighted to departments heads
Identified and reported any discrepancies or suspicious transactions, minimizing financial risks for the organization
Collaborated effectively with other departments, such as operations, accounting, finance and procurement to resolve exceptions and ensure accurate financial records
Analyzed exceptions, identified root causes and recommended process improvements to reduce the occurrence of future exceptions
Checked daily cash inflow and outflow from all the branches
Gave access to branch tellers and created new GL accounts
Released customer payments (this is the third level check while authorizing wire transfers)
Visited branch and checked cash vs transaction report.
Senior Operation Analyst
Dunia Services FZ LLC
Dubai Outsource City, Dubai, UAE
03.2014 - 02.2017
Prepared exchange houses files and sent to collection
Posted customer loan and card payments in the LMS and HPS systems
Checked all bank accounts and credits to post to respective customer accounts
Checked drop box and handed cheques to PDC / DDA department
Enquired with bank representatives / Exchange team about customer payment complaints
Helped customer service and collections team for clearing customer queries
Checked all the accounts and cleared all exceptions by posting journal entries in the system.
Overseen the end-to-end payroll process, ensuring timely and accurate wage payments to customer employees in compliance with the Wage Protection System (WPS) regulations.
Received STL's from Customers for processing Customer employee salaries
Managed and resolved payroll discrepancies and Customer employee inquiries regarding wage payments.
Prepared and submitted WPS files to the bank for salary processing, ensuring compliance with regulatory requirements.
Maintained up-to-date records of payroll transactions and Customer employee data
Issued Payroll cards to customer employees
Processed and managed daily deposit transactions accurately and efficiently.
Verified and reconciled deposit slips, checks, and other forms of payments.
Ensured compliance with Finance policies and regulatory requirements.
Monitored account balances and transaction activities to detect and prevent fraudulent activities.
Provided assistance and support to customers regarding deposit-related inquiries and issues.
Collaborated with internal departments, such as compliance and operations, to resolve complex deposit-related problems.
Maintained accurate records of deposit transactions and customer interactions.
Prepared and submit reports on deposit activities and trends to management.
Posted WPS entries in HPS system and Deposit entries LMS System.
Updated all WPS and deposit informations in Oracle CRM.
APU & CPV Officer
Dunia Services FZ LLC
Dubai Outsource City, Dubai, UAE
05.2013 - 09.2013
Verified and validated contact points, including phone numbers, email addresses, and mailing addresses.
Collaborated with various departments to update and maintain accurate customer records.
Utilized Oracle CRM software to manage and document verification processes.
Handled sensitive information with confidentiality and adhere to data protection regulations.
Trained and mentored junior staff on verification techniques and best practices.
Handled high volumes of data with accuracy and efficiency.
Conducted comprehensive credit checks using AECB and other credit reporting tools to assess the creditworthiness of individuals and businesses.
Maintained up-to-date records of credit reports and related documentation.
Analyzed credit reports to identify potential risks and provide recommendations for credit approvals or denials.
Collaborated with project teams to manage document flow and ensure timely submissions.
Maintained version control to ensure the most current documents were available to stakeholders.
Provided support during internal and external audits, ensuring all requested documentation was readily available.
Managed the storage and retrieval of both physical and digital records, ensuring easy access and retrieval.
Accountant
Sayed Kadhem Al Durazi & Sons
Sanad, Bahrain
03.2010 - 03.2012
Managed and monitored accounts receivable to ensure timely and accurate processing of invoices and payments.
Reconciled accounts and resolved discrepancies promptly.
Generated and reviewed aging reports to track overdue accounts and initiated collection efforts.
Communicated with customers to follow up on outstanding invoices and resolved payment issues.
Prepared financial statements and reports related to accounts receivable.
Collaborated with the finance team to streamline billing processes and improve cash flow.
Ensured compliance with company policies and accounting principles.
Maintained detailed records of all accounts receivable activities and transactions.
Managed credit memos and adjustments to customer accounts.
Assisted in the preparation of month-end closing reports and financial statements.
Education
MBA - Finance
Osmania University
Hyderabad, Telangana
06.2009
Bachelor of Business Management - Financial Accounting And Consumer Behaviour
Kakatiya University
Karimnagar, Telangana
06.2005
CEC - Civics, Economics And Commerce
Board Of Intermediate
Karimnagar, Telangana
06.2002
SSC - Maths, Science And Social
Board Of Secondary Education
Metpally, Telangana
06.2000
Skills
Accounts Payable
Accounts Receivable
Payment Processing
Vendor Payments
Supplier Payments
Employee Reimbursements
Electronic Fund Transfers (EFTs)
Cheque Issuance
Manual Bank Transfers
WPS (Wage Protection System) Management
Deposit Processing
Reconciliation of Accounts
Internal Controls & Compliance
Audit Support & Preparation
Exception & Dispute Resolution
Oracle Fusion
Microsoft Excel
Vendor Management
Banking Operations
Time Management
Critical Thinking
Stakeholder Coordination
Data Documentation & Record Keeping
Financial Workflows Understanding
Certification
Diploma in Computer Accountancy (Tally, Wings, Focus)
SAP (FICO)
Microsoft Power BI Desktop for Business Intelligence (2023)-Udemy
LANGUAGES
English: Bilingual or Proficient (C2)
Hindi: Bilingual or Proficient (C2)
Telugu: Bilingual or Proficient (C2)
Timeline
Senior Expense Processing Officer
Deem Services FZ LLC
07.2018 - Current
Internal Control Officer
Dunia Services FZ LLC
03.2017 - 06.2018
Senior Operation Analyst
Dunia Services FZ LLC
03.2014 - 02.2017
WPS & Treasury Analyst
Dunia Services FZ LLC
10.2013 - 02.2014
APU & CPV Officer
Dunia Services FZ LLC
05.2013 - 09.2013
Accountant
Sayed Kadhem Al Durazi & Sons
03.2010 - 03.2012
Bachelor of Business Management - Financial Accounting And Consumer Behaviour
<ul><li>Designing, Organizing, and coordinating business travel experiences for employees of the Oneida Tribe of Indians of Wisconsin.</li><li>Prepping & Entry of Travel Authorization and Prepping & Entry of Expense Voucher</li><li>Entry of Travel Advance Payments and Entry of Bank Statement into system and attaching to Expense Voucher & Travel Authorization forms.</li><li>Processing Payroll Deductions from balances due to Oneida Tribe of Indians of Wisconsin.</li><li>Building and maintaining working relationship with business travel employees of the Oneida Tribe of Indians of Wisconsin.</li></ul> at Oneida Tribe of Indians of Wisconsin<ul><li>Designing, Organizing, and coordinating business travel experiences for employees of the Oneida Tribe of Indians of Wisconsin.</li><li>Prepping & Entry of Travel Authorization and Prepping & Entry of Expense Voucher</li><li>Entry of Travel Advance Payments and Entry of Bank Statement into system and attaching to Expense Voucher & Travel Authorization forms.</li><li>Processing Payroll Deductions from balances due to Oneida Tribe of Indians of Wisconsin.</li><li>Building and maintaining working relationship with business travel employees of the Oneida Tribe of Indians of Wisconsin.</li></ul> at Oneida Tribe of Indians of Wisconsin