Summary
Overview
Work History
Education
Skills
Custom
Personal Information
Languages
Timeline
Generic
ASHRAF GAD

ASHRAF GAD

Dammam,Saudi Arabia

Summary

Talented individual with excellent people, project and budget management abilities. Solves problems quickly to eliminate workflow disruptions. Collaborates and communicates well to aid team productivity and performance.

Overview

17
17
years of professional experience

Work History

Production manager

Abdullatif Jameel Automotive ltd Toyota
Dammam
2021.12 - Current
  • Improved efficiency and productivity by eliminating waste and production constraints.
  • Implemented staff training and development to improve team expertise and performance.
  • Developed plans and strategies to promote continuous improvement.

Acting Reception Manager

Abdul Latif Jameel Company Ltd"TOYOTA"
Dammam
2019.08 - 2021.12
  • Facilitate the service operations in the center in terms of manpower and facility to achieve the targets in areas of guest delight, guest retention and productivity by adhering to the company’s vision, mission and values and applying the standard operating procedures.
  • Reviewed staff performance by analyzing KPI data and conducting appraisals.
  • Increased customer satisfaction by resolving issues.

Lexus Service Advisor

Abdul Latif Jameel Company Ltd"TOYOTA"
2009.05 - 2019.07
  • Achieve operational targets by defining and preparing business plans to meet operation targets.
  • Provide efficient service through Guest First mindset and performing essential obligations.
  • Implement all instructions and policies related to safety, welfare, integrity and branding image of the company

Workshop Team Leader

GB AUTO, Ghabbour Automotive Company "Hyundai"
2007.09 - 2009.03
  • I had all the appropriate qualifications for accomplishing consulting duties that are as demanding as they are target-oriented, and include a wide range of tasks: Service consulting at the vehicle, preparing service orders with a list of work, price and deadline confirmation, selling vehicle components and internal coordination in order to maintain commitments given to customers
  • I worked Technical Support, work Diagnostic for Electrical & Mechanical Diagramming.

Team Leader

The World Company for Drawing & Manufacturing Wires
2007.02 - 2007.06
  • To set high standards on the quality of my work of repairing and renewing mechanical components.

Education

Bachelor degree in Mechanical Power Engineering -

BENHA UNIVERSITY (Shoubra Faculty of Engineering)

Skills

  • Microsoft Office. Word & Excel Outlook, emailing.
  • 5S principles
  • Quality and risk assessment
  • Health and safety compliance
  • Numerical controls understanding
  • Continuous improvement processes
  • Business development experience
  • Problem-solving

Custom

06/2005, Suez Gulf Petroleum Company"GUPCCO", I trained in turbine, compressor and pump maintenance field.

Personal Information

  • Date of birth: 04/07/83
  • Gender: Male
  • Nationality: Egyptian
  • Marital Status: Married

Languages

English
Advanced
Arabic
Native

Timeline

Production manager

Abdullatif Jameel Automotive ltd Toyota
2021.12 - Current

Acting Reception Manager

Abdul Latif Jameel Company Ltd"TOYOTA"
2019.08 - 2021.12

Lexus Service Advisor

Abdul Latif Jameel Company Ltd"TOYOTA"
2009.05 - 2019.07

Workshop Team Leader

GB AUTO, Ghabbour Automotive Company "Hyundai"
2007.09 - 2009.03

Team Leader

The World Company for Drawing & Manufacturing Wires
2007.02 - 2007.06

Bachelor degree in Mechanical Power Engineering -

BENHA UNIVERSITY (Shoubra Faculty of Engineering)
ASHRAF GAD