Ashraf Mohamed

I have more than 16 years of progressive technical experience and knowledge came from working for KOREK telecom a very promising telecom operator in Iraq based in Kurdistan region during a periods of network expansion and migrations, Ooredoo is one of the largest Telecom operators in Middle East and MTN which is Africa's largest telecom player during periods of transition and turnaround. Personally, I am dedicated to my work. I like challenges and discovering new opportunities that meet my qualifications and desires. I am a fast learner and self-starter. I have the ability to work in team and individually and under pressure 24/7. I am committed to achieve targets and deadlines with a high level of accuracy and efficiency.

Maintain the below activities using the OSS and the ENM Integration/configuration:Secures the configuration and integration of different nodes (RNC, BSC, TRC, DUW, DUS, BB, R6K and TCU), Produce the appropriate configuration data transcripts which is needed during integration, perform pre-integration site checks according to installed hardware and system requirements to ensure that all the equipment is ready for integration, ensuring that integration is performed as planned and verifying that nodes are working as per agreed specifications. O&M:Implement/support in implementing the daily health check and fix any discovered symptoms, Implement/support in implementing the configuration/parameters changes in a daily basis, Understand and provide accurate descriptions of fault/problems based on the symptoms reported, Investigates and analyzes HW faults and performance issues and implement/apply the suitable MOP to eliminate the problem, Escalate the complex issues to the vendor and follow up the case progress until it is closed, Provides support to our field and back/front office teams, Provides emergency solutions to isolate problems and/or minimize effects on impacted functionality. OSS System Operation/AdministrationOnsite Ericsson OSS operation and maintenance support for the NOC and answer queries from the users, train the users on the various tool in OSS, Monitor the OSS SW and hardware health on a daily basis and carry out all tasks listed in OSS system admin guide, Ensure all PM data is collected and loaded into ENIQ, Ensure alarms is received in OSS and sent northbound, Ensure OSS complex ( OSS, UAS, Cominf, ENIQ, etc.) backups are done and are successful, Troubleshoot issues seen on the OSS , and escalate the more complex issue to the local support and follow-up until it solved . Network Monitoring and supervisionExecute network supervision, routine Health checks, and first line troubleshooting and remedial activities, as well as coordination of overall maintenance activities in the operation, in line with business requirements and procedures defined in the Operating Guidelines, in order to achieve network availability and performance targets within SLA.

• Ooredoo SVMS Project Excellent Staff - HUAWEI telecommunication, 12/2013, Award for excellent performance
• Monthly Network Safety Stars of Oman Office - HUAWEI Telecommunication, 02/2014, Award for maintaining the network safety and strictly applying the company procedures

• GSM AXE 810 Operation LZU 108 5024/2 R3
• AXE 810 Configuration Delta LZU 108 5412 R3A
• APG40 Operation & Maintenance LZU 108 5870 R3A
• GSM BSC Operation LZU 108 625 R6A
• WCDMA RAN Operation LZU 108 5920 R5A
• WCDMA RAN Configuration LZU 108 6120 R4A
• OSS-RC 6.2 DELTA
• GSM RAN Configuration using OSS LZU 1086738
• OSS-RC 6 System Administration for WCDMA LZT 1239213 R1A
• OSS-RC 10.3 CIF Platform Troubleshooting LZU 108 8216 R1A
• Unix Fundamentals (16 hours)