Summary
Overview
Work History
Education
Skills
Domains Worked
Certification
Accomplishments
Work Availability
Work Preference
Software
Languages
Timeline
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ASHISH SHARMA

ASHISH SHARMA

Test Lead
Dubai

Summary

With over 7 years of expertise in QA, testing, and leadership roles, specialized in web, Android, and iOS testing with a focus on API, database, and performance testing. ISTQB Certified Tester and Section 508 Accessibility Testing (USA) Certified professional. Led the revamp of 3DS payment and multi-gateway integration, earning recognition from the Dubai Finance Department. Drove Agile adoption to ensure on-time and high-quality releases. Proficient in JIRA, Postman, JMeter, BrowserStack, and Splunk. Played a key role in the development of DubaiNow & UAE Pass applications, delivering seamless bilingual (Arabic & English) solutions for Dubai's smart government vision.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Test Lead

Digital Dubai Authority
08.2022 - Current
  • Led end-to-end QA efforts for DubaiNow and UAE Pass, overseeing test strategy, planning, execution, and defect management to ensure high-quality releases in Arabic and English.
  • Suggested and implemented Agile methodologies, enabling the team to streamline processes, achieve on-time deliveries, and ensure smooth major releases with critical functionalities.
  • Conducted functional, API, and backend testing, ensuring seamless integration of government services while maintaining security and regulatory compliance.
  • Spearheaded performance and load testing, ensuring DubaiNow and UAE Pass could handle peak traffic efficiently.
  • Led the revamp of the payment system, transitioning from legacy to 3D Secure (3DS) and integrating multiple payment gateways, earning recognition from the Department of Finance, Dubai.
  • Validated database integrity and backend processes, ensuring data consistency across integrated services.
  • Onboarded multiple government services onto DubaiNow, supporting Dubai’s paperless government initiative, and enabled secure authentication via UAE Pass.
  • Ensured compliance with regulatory standards while delivering high-quality, defect-free releases that supported Dubai's smart government vision and secure digital authentication through UAE Pass.
  • Acted as the QA liaison between government entities, developers, and stakeholders, ensuring smooth service onboarding and functionality.
  • Key contributor to Emirati Phase 1 services, delivering zero-defect production releases on time.
  • Implemented QA best practices and defect management strategies, reducing defect leakage rates and enhancing application reliability.
  • Streamlined testing processes, optimizing efficiency and reducing overall test cycle time.
  • Performed regression testing and root cause analyses, proactively preventing issues in future releases.
  • Received multiple appreciations and certificates for delivering critical projects, including Arabic-language projects launched by His Highness of Dubai for Local Emiratis

Test Lead

TestingXperts Pvt Ltd
04.2021 - 07.2022
  • Tested general insurance systems, ensuring functionality and compliance with business requirements.
  • Conducted functional testing to verify system behavior and validate real-world user scenarios.
  • Performed regression testing to ensure new changes did not negatively impact existing functionality.
  • Validated business rules and policy calculations, ensuring system accuracy.
  • Participated in User Acceptance Testing (UAT) to confirm the system met business expectations and requirements.
  • Collaborated with business analysts and stakeholders to understand requirements and improve system reliability.
  • Ensured seamless integration of the insurance platform with other internal and external systems.
  • Led testing efforts for backend systems and mainframe applications, ensuring high-quality releases.
  • Performed database testing and validated data integrity across insurance platforms.
  • Conducted performance testing to assess system scalability and reliability under load.
  • Led API testing to validate integration between systems, ensuring correct functionality and data flow.
  • Managed and guided a QA team, ensuring efficient execution of testing tasks and delivering high-quality results.

Senior QA

Estel Technologies Pvt Ltd
05.2019 - 04.2021
  • Handled multiple remittance projects, ensuring thorough quality assurance and timely delivery.
  • Identified and mitigated quality risks, enhancing software stability and optimizing the user experience.
  • Utilized Android Studio, Splunk, SecureCRT, and Putty tools to capture logs, analyze API calls, and diagnose exceptions in both web and mobile applications.
  • Consistently met customer expectations and deadlines, ensuring high-quality project delivery.
  • Led client and management meetings, discussing project progress, addressing concerns, and updating stakeholders.
  • Spearheaded test planning, preparation, and execution, ensuring comprehensive testing across various platforms.
  • Managed defect tracking and resolution, ensuring timely fixes and tracking issues to closure.
  • Interfaced directly with clients to understand requirements and ensure the product met their needs.
  • Delivered high-quality products by preparing test data, performing thorough test case reviews, and raising valid defects.
  • Developed a strong understanding of core application functionality, guiding the testing efforts.
  • Performed a wide range of testing, including functional, database, regression, and GUI testing across both web and mobile applications.
  • Conducted detailed API testing, validating responses and ensuring proper system integration.

Senior QA

Ganit Softech Pvt Ltd.
12.2017 - 05.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Conducted functional, API, and database testing in an Agile environment, ensuring seamless system performance for travel and airline booking platforms.
  • Tested B2B, Admin, and IMS applications used by agents and officials for managing airline ticketing, hotel bookings, and corporate travel services.
  • Verified flight and hotel bookings, ensuring accurate transactions, fare calculations, discounts, and compliance with airline regulations.
  • Performed user role validation, ensuring correct role-based access across travel management applications.
  • Utilized Hiptest for test data preparation and efficient test case management.
  • Ensured integration and reliability of airline ticketing systems and hotel reservation platforms, optimizing booking accuracy and system stability.
  • Collaborated with cross-functional teams to enhance system quality and resolve defects efficiently, improving customer experience in airline and travel services.

Senior QA

HCL Technologies
10.2016 - 03.2017
  • Maintained up-to-date documentation of all test plans, procedures, results, and defect tracking databases for future reference or audits.
  • Created comprehensive test plans, test scripts, and use cases to support testing objectives.
  • Optimized regression testing efforts through continuous improvement of test cases and methodologies.
  • Conducted accessibility testing in an Agile environment, ensuring compliance with WCAG and Section 508 standards.
  • Passed the Section 508 Trusted Tester Exam – Homeland Security (USA), demonstrating expertise in accessibility regulations and best practices.
  • Utilized tools such as JAWS, Google Accessibility tools, Narrator, and high contrast modes to evaluate usability for individuals with visual and cognitive impairments.
  • Tested and validated keyboard navigation, screen reader compatibility, and color contrast to enhance digital inclusivity.
  • Ensured compliance with Microsoft’s accessibility guidelines, improving software usability across diverse user groups.
  • Collaborated with developers and designers to identify and remediate accessibility defects early in the development cycle.
  • Provided accessibility reports and recommendations to enhance product compliance and user experience.

Education

Bachelor of Computer Applications -

Kalinga University
India
04.2001 -

High School Diploma -

Pusa Polytechnic
Delhi, India
04.2001 -

Skills

Domains Worked

  • Insurance
  • e-Commerce/Payments
  • Mobile Recharge Management
  • eWallet Management for eMoney
  • Remittance
  • Utility Management
  • Travel/Airline
  • Accessibility For Microsoft Products

Certification

ISTQB Foundation Level

Accomplishments

  • Achieved streamlined deliveries through effectively helping and implementing Agile methodologies in Government Delivery center

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimeContract WorkPart Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPaid sick leaveHealthcare benefitsWork from home optionPaid time offPersonal development programs

Software

Java

Maestro

Languages

English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)

Timeline

Test Lead

Digital Dubai Authority
08.2022 - Current

Test Lead

TestingXperts Pvt Ltd
04.2021 - 07.2022

Senior QA

Estel Technologies Pvt Ltd
05.2019 - 04.2021

Senior QA

Ganit Softech Pvt Ltd.
12.2017 - 05.2019

Senior QA

HCL Technologies
10.2016 - 03.2017

Bachelor of Computer Applications -

Kalinga University
04.2001 -

High School Diploma -

Pusa Polytechnic
04.2001 -

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ASHISH SHARMATest Lead