ASHWANI KUMAR
Dubai,India
Summary
Highly-motivated Restaurant Supervisor with 10 years of experience proactively leading a team. Track record of improving sales through exceptional customer service and attention to detail. Ability to work efficiently and professionally with personality.
Overview
12
12
years of professional experience
Work history
Restaurant supervisor
EMAAR HOSPITALITY GROUP (MAUSAM RESTAURANT)
Dubai, Dubai
12.2024 - Current
- Improved customer satisfaction by promptly addressing and resolving complaints.
- Coordinated daily restaurant operations, ensuring high quality service delivery at all times.
- Maintained impeccable cleanliness standards throughout the restaurant, promoting a welcoming atmosphere for guests.
- Promoted positive dining experience with exceptional customer service skills.
- Provided leadership during busy periods to maintain excellent service levels despite high volumes of guests.
- Trained new staff members, leading to improved service standards.
- Recruited and trained new employees, offering ongoing support and guidance to maintain first-class customer service.
- Conducted training sessions with staff in POS system and restaurant best practices, improving workforce talent and efficiency.
- Developed, implemented and communicated business plans to promote profitable food and beverage sales.
Sn. Server
Zafran Indian Bistro
01.2020 - 08.2025
- Company Overview: LANDMARK GROUP (DUBAI)
- To attend the daily briefing.
- Responsible for the receiving, greeting and seating of guests.
- Remove dirty plates and dishes from the guest table.
- Responsible for taking guest order for food and beverage and serving them.
- Making KOT/BOT for food and beverage ordered by the guest.
- Bussing and crumbing of the guest table when required.
- Wiping of cutlery, glasses, plates for efficient serve and stock.
- Attentive to guest needs when ordered or required.
- Presenting the guest bill, when asked by the guest.
- Keeping proper stock of service equipment's at side station.
- Seeing off the guest and telling them to visit again in future or hope to see you again soon.
- LANDMARK GROUP (DUBAI)
F&B Supervisor
CAVE RESTAURENT COMPLEX
02.2017 - 02.2019
- Company Overview: RUMBA LATTINA MUSCAT, OMAN
- RUMBA LATTINA MUSCAT, OMAN
GSA
TAJ MAHAL HOTELS AND RESORTS
01.2015 - 02.2017
- Company Overview: LUCKNOW (Uttar Pradesh)
- Done Six months training in Food & Service Department.
- LUCKNOW (Uttar Pradesh)
Intern
FORTUNE PARK MOKSHA HOTEL
01.2014 - 01.2014
- Company Overview: A unit of I.T.C. Hotels.
- A unit of I.T.C. Hotels.
Education
10+2 -
Board of School Education NIOS
Diploma in Hotel Management Catering& Tourism - Catering& Tourism
Autarchy College of Hotel Management
Hamirpur, Himachal PradeshOne year advance diploma - undefined
Computer application
Skills
- Leadership skills
- Staff scheduling
- Restaurant marketing strategies
- Time management proficiency
- Food presentation aesthetics
- Inventory control knowledge
- Restaurant layout efficiency
- Menu development expertise
- Experience with reservations software
- Operations management
- Labour and food cost control
- Team management
Languages
English
Advanced
Hindi
Advanced
Punjabi
Advanced
Custom
Character reference is available upon request. I hereby declare that all the statements stated above are true and correct to the best of my knowledge and belief.
Personal Information
- Passport Number: S6493342
- Father's Name: Shri. Lashkari Ram
- Date of birth: 05/02/93
- Nationality: Indian
- Marital status: unmarried
- Religion: Hindu
Timeline
Restaurant supervisor
EMAAR HOSPITALITY GROUP (MAUSAM RESTAURANT)
12.2024 - Current
Sn. Server
Zafran Indian Bistro
01.2020 - 08.2025
F&B Supervisor
CAVE RESTAURENT COMPLEX
02.2017 - 02.2019
GSA
TAJ MAHAL HOTELS AND RESORTS
01.2015 - 02.2017
Intern
FORTUNE PARK MOKSHA HOTEL
01.2014 - 01.2014
Diploma in Hotel Management Catering& Tourism - Catering& Tourism
Autarchy College of Hotel Management
One year advance diploma - undefined
Computer application
10+2 -
Board of School Education NIOS
Similar Profiles
SIDDHESH SUBHEDARSIDDHESH SUBHEDAR
Sr. Manager Sales at Nijhawan Group - Emaar Hospitality GroupSr. Manager Sales at Nijhawan Group - Emaar Hospitality Group
ASEM HEMIDAASEM HEMIDA
Assistant Marine Operations Manager at Dubai Marina Yacht Club – Emaar Hospitality GroupAssistant Marine Operations Manager at Dubai Marina Yacht Club – Emaar Hospitality Group
Rosina AzharRosina Azhar
Regional Sales Manager UK&I - B2B & B2C at EMAAR HOSPITALITY GROUPRegional Sales Manager UK&I - B2B & B2C at EMAAR HOSPITALITY GROUP
Vijay GawaliVijay Gawali
Resident Engineer at ARCHGROUP ConsultantsResident Engineer at ARCHGROUP Consultants
SELLADURAI SHANMUGAMSELLADURAI SHANMUGAM
MEP Coordinator at China Railway 18th Bureau Group LLCMEP Coordinator at China Railway 18th Bureau Group LLC