With experience in office and on site jobs, working with daily reports to be submitted to the management of the company. Also has a background in customer service / sales and Retail. Willing to work in an organization where I can fully utilize my skills and talent. A Highly Result Oriented Retail Sales, Customer Service Supervisor with Over 5 + years of UAE Retail experience with leading brands in UAE. With commitment to outperform my previous best I aspire to lead a team of Sales Associates in a Global Fashion House in UAE. Hardworking retail management professional versed in all aspects of running high-end store, including opening and closing procedures, banking, merchandising and recruiting.
Hi, I’m
Ashwin Bondkar
Bur Dubai,Dubai
Summary
Overview
9
years of professional experience
Work history
Mumuso General Trading Dubai, UAE
Store Manager
04.2021 - Current
Job overview
- Shouldering the responsibility of managing and motivating a team to increase sales and ensure efficiency
- Shouldering the responsibility of managing and motivating a team to increase sales and ensure efficiency
- Liable for managing stock levels and making key decisions about stock control
- Responsible for analyzing sales figures and forecasting future sales volumes to maximize profits
- Handling customers' complaints
- Ensure organization of special promotions, displays and events
- Looking after updating of colleagues on business performance, new initiatives and other relevant issues
- Maintaining touring of sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues
- Liable for initiating changes to improve the business, e.g
- Revising opening hours to ensure the store can compete effectively in the local market
- Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives, and monitoring what local competitors are doing.
UMAI General Trading LLCDubai, UAE
HR Executive
12.2020 - 04.2021
Job overview
- Reviewed and renewed company policies, ensuring strict legal compliance across all business activities.
- Planned, organised and managed recruitment and selection processes, consistently meeting budget targets and recruitment goals.
- Advised top management on appropriate employee corrective actions.
- Coordinated [Number] Human Resources staff, leading employees by example to maintain productive department relations.
- Led annual salary reviews, talent reviews, succession planning and performance management.
- Coordinated high quality inductions and seamless onboarding procedures for [Number]+ new starters.
- Thoroughly vetted employees' qualifications, licenses and certifications, including upcoming renewals.
- Devised and implemented successful employee retention strategies, including improved exit interview and onboarding procedures.
- Provided expert HR advice to line managers to tackle obstacles such as conflict resolution, pay disputes and under-performance management.
- Updated HR policies and documentation in line with legislative developments and GDPR requirements to ensure compliance.
- Oversaw recruitment process and onboarded [Number]+ new staff.
- Implemented diversity, equity and inclusion initiatives to boost employee engagement and retention.
- Managed performance appraisal systems and policies.
- Answered questions from employees regarding health benefits and retirement plan options.
- Collaborated with entire human resource department to discuss new ways to recruit top talent.
- Improved employee productivity and organisational effectiveness by reviewing processes for optimal HR service delivery.
Apparel Group / Aldo Accessories STORE INCHARGEDubai
Store In Charge
09.2018 - 02.2020
Job overview
- Among which includes people working on the oz
- Responding quickly under source fully to customer
- Requests or concerns
- Floor, and the cashier's needs
- Training the staff to maintain store standards and discipline
- Using suggestive selling techniques to increase sales
- Giving information to customers about products
- Operating the till (POS TERMINAL)
- Up selling and making recommendations to customers
- Serving multiple customers in a short period of time
- Carrying out re-merchandising, display, price markdowns duties
- Receiving store deliveries, participating in physical inventory counts
- Representing the store in a professional and positive manner
- Creating and maintaining long-term relationships with regular customers
- Assisting in all stores administrative tasks
- Executing marketing and visual merchandising initiatives
- Identify market trends that appeal to customers
- Adhering to all store retail policies and procedures
- Achieved sales target on daily and monthly basis
- Customer about warranties, manufacturing specifications, care and maintenance of merchandise
- Using suggestive selling techniques to increase sales
Landmark Group
Splash Senior Sales Associate
09.2014 - 07.2018
Job overview
- Mainly Responsible for high level of customer service and maintaining high standards of visual proposition through use of new lines to continuously update and re-freshen the look of the store
- Duties: -
- Meeting goals by analyzing variances; initiating corrective actions in preparing a monthly, weekly and quarterly budgets
- Preparing for Audit every month and maintaining reports like petty cash, Intra- store movements and Alterations
- Making sure pricing is correct, markdown and store display
- Organizing and processing merchandise exchanges
- Maintaining inventory and ensure items are in stock
- Ensuring promotions are accurate and in tune with company's standards
Education
Kendra Vidyalay, Delhi Board Pune. St Patrick's High School
Certificate Intermediate (HSC)
University overview
Maharashtra board Pune Microsoft Office
Certificate
University overview
With knowledge in Microsoft, Excel and PowerPoint
University overview
Skills
- Customer service
- Recruiting and interviewing
- Shift checklists
- Retail inventory management
- Store management
- Hiring and training
- Customer satisfaction
Languages
English
Fluent
Hindi
Fluent
Marathi
Native
Timeline
Store Manager
Mumuso General Trading
04.2021 - Current
HR Executive
UMAI General Trading LLC
12.2020 - 04.2021
Store In Charge
Apparel Group / Aldo Accessories STORE INCHARGE
09.2018 - 02.2020
Splash Senior Sales Associate
Landmark Group
09.2014 - 07.2018
Kendra Vidyalay, Delhi Board Pune. St Patrick's High School
Certificate Intermediate (HSC)
Maharashtra board Pune Microsoft Office
Certificate
With knowledge in Microsoft, Excel and PowerPoint
Similar Profiles
Javier Angeles ContrerasJavier Angeles Contreras
Coordinador De Aperturas at MumusoCoordinador De Aperturas at Mumuso
Mithun PaulMithun Paul
Loss Prevention Officers at MUMUSO RETAIL PVT LTDLoss Prevention Officers at MUMUSO RETAIL PVT LTD
Abdul Basit ShaikhAbdul Basit Shaikh
Marketing & Sales Assistant at Mumuso - Amanora mall, PuneMarketing & Sales Assistant at Mumuso - Amanora mall, Pune
Abdul Jani HakimAbdul Jani Hakim
Housekeeping Room Attendant at Houseman's Food StoreHousekeeping Room Attendant at Houseman's Food Store
Gurjeet SinghGurjeet Singh
SITE SUPERVISOR at GREENPARKING | FUTURE LINK LLCSITE SUPERVISOR at GREENPARKING | FUTURE LINK LLC