Ashwin Gopalakrishna Bhat
Dubai,Dubai
Summary
Experienced Business Development Manager at Neethus Academy, driving sales growth and market share through strategic planning and team leadership. Known for building strong client relationships and solving complex problems. Proficient in Microsoft Office and effective communication.
Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.
Overview
2026
2026
years of professional experience
Work History
Operations Manager
Falcon Multiservices LLC FZ
2025 - Current
- Streamlined operational processes, enhancing overall efficiency across multiple service lines.
- Coordinated cross-functional teams to improve project delivery timelines and customer satisfaction.
- Developed training programs for staff, fostering skill enhancement and knowledge retention.
- Implemented quality control measures, ensuring compliance with industry standards and regulations.
- Managed vendor relationships, negotiating contracts to optimize service costs and quality outcomes.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed and maintained relationships with external vendors and suppliers.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Provided administrative support, maintaining high standards of confidentiality and professionalism in all interactions.
- Oversaw document formatting standards for consistency across all internal materials.
- Handled confidential information with discretion, maintaining trust among high-profile clientele.
- Analyzed employee feedback to identify areas for improvement in workplace culture.
- Managed employee disputes by employing conflict resolution techniques.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Business Development Manager
Neethu's Academy
04.2024 - 10.2024
- Developed and implemented strategies to increase sales and market share.
- Identified potential clients, built relationships, and negotiated contracts.
- Organized meetings between senior management and prospective customers.
- Analyzed customer feedback to identify areas for improvement in products and services offered.
- Provided training to sales staff on effective communication techniques when dealing with clients.
- Assisted in developing pricing strategies that maximized profits while meeting customer expectations.
- Monitored competitors' activities, prices, products, services., in order to stay ahead of the competition.
- Implemented CRM strategies to improve customer engagement and retention.
- Managed the sales pipeline and forecasted sales targets to ensure business objectives were met.
- Supported sales team members to drive growth and development.
- Assigned and monitored daily tasks for team members.
- Maintained records of employee performance reviews.
- Resolved conflicts between team members in a timely manner.
- Set goals for performance and deadlines to comply with company plans and vision.
- Analyzed customer feedback to improve service offerings and increase client satisfaction.
- Conducted market research to identify trends and opportunities for program development.
Business Development Executive
Global High Trend LLC
03.2022 - 09.2023
- Created and maintained a database (CRM, Excel, etc.) Of prospective client information
- Contacted potential clients through cold calls and emails
- Arrange business meetings with prospective clients
- Responded to complaints from customers and gave after-sales support when requested
- Handled the process of all orders with accuracy and timeliness
- Collaborated with other departments to ensure sales, marketing, queries, and Deliveries were handled efficiently
- Informed clients of any unforeseen delays or problems
- Assisted in the preparation and organizing of promotional material or events
- Performed administrative support: spreadsheets, word processing, answering & phone calls
- Met deadlines while maintaining a professional attitude
- Negotiated client contracts and agreements to cultivate profitable business transactions.
SALES OFFICER
Triton Distributers
05.2015 - 02.2019
- Monitored timely sales, targets and revenue for given regions
- Handled field collection and ensure to run a swift process of collection with team and Leadership
- Handled a Team of 3-5 to run the distribution planning without hampering The business goals
- Handled complaints in a timely and professional manner and make sure of customer satisfaction post services
- Proactively planned & strategically implemented the business development process with the team
- Actively adapted to company's new offers, plans and sharing the details to the team
- Attended meetings with managers to obtain knowledge on products to sell and promotions to push
- Maintained & updated records in CRM system, to support account management and communication
Education
NEBOSH - IGC Level 1, 2 & 3: Occupational Health & Safety, IOSH Management in safety, Medical First Training, Fire safety Level 1: Occupational Health & safety
NEBOSH
Kerala, India 01.2019
Bachelor of Commerce - Accounting & finance
ANNAMALAI UNIVERSITY
India01.2017
Skills
- In-Depth Product Understanding
- Team Development
- Effective Time Management
- Cash Management
- Analytical Problem-Solving
- Effective Communication
- Client Relationship Building
- Customer Relationship Management Tools
- Strategic Business Development
- Customer Support Expertise
- Effective Relationship Management
- Market Trend Assessment
- Sales Revenue Generation
- Effective Team Leadership
- Operations management
- Problem-solving
- Team leadership
- Performance monitoring
- Invoice processing
Languages
English
Advanced (C1)
C1
Hindi
Upper Intermediate (B2)
B2
Malayalam
Proficient (C2)
C2
Tamil
Upper Intermediate (B2)
B2
Telugu
Upper Intermediate (B2)
B2
konkani
Bilingual or Proficient (C2)
Timeline
Business Development Manager
Neethu's Academy
04.2024 - 10.2024
Business Development Executive
Global High Trend LLC
03.2022 - 09.2023
SALES OFFICER
Triton Distributers
05.2015 - 02.2019
Operations Manager
Falcon Multiservices LLC FZ
2025 - Current
NEBOSH - IGC Level 1, 2 & 3: Occupational Health & Safety, IOSH Management in safety, Medical First Training, Fire safety Level 1: Occupational Health & safety
NEBOSH
Bachelor of Commerce - Accounting & finance
ANNAMALAI UNIVERSITY
ADDITIONAL INFORMATION
DOB & Age: 09/08/1994 (31)
Nationality: Indian
Marital Status: Married
Driving License : UAE
Similar Profiles
Yadimes RosarioYadimes Rosario
Cashier at Falcon MultiservicesCashier at Falcon Multiservices
JACKSON JOYJACKSON JOY
Assistant Manager - Projects at Acino Pharmaceuticals FZ LLC (erstwhile Pharmax Pharmaceuticals FZ LLC)Assistant Manager - Projects at Acino Pharmaceuticals FZ LLC (erstwhile Pharmax Pharmaceuticals FZ LLC)
ZAIN UL AREFEENZAIN UL AREFEEN
Sales & Marketing Manager at VITKOVICE FZ LLCVITKOVICE FZ LLC (CYLINDERS HOLDING a.s. / Vitkovice Cylinders a.s.)Sales & Marketing Manager at VITKOVICE FZ LLCVITKOVICE FZ LLC (CYLINDERS HOLDING a.s. / Vitkovice Cylinders a.s.)
PRADEEP THILAGERPRADEEP THILAGER
Operations Manager at DASHFIX Hospitality ServicesOperations Manager at DASHFIX Hospitality Services
Mir Alamdar HassanMir Alamdar Hassan
Sales Manager at RainbowTexSales Manager at RainbowTex