Marine conservation
ASHWIN NAIR
BUSINESS DEVELOPMENT & SUPPLY CHAIN
Dubai,DU
Summary
Passionate about providing data-driven solutions for best-in-class customer experiences. Leveraging a strong engineering background to help drive decision-making in business development, supply chain and operations. An abstract thinker, able conduct both convergent and divergent thinking to effectively contribute towards the bigger picture.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
SUPPLY CHAIN ANALYST
Hytec International
08.2021 - Current
- Oversee every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Build relationships within the company and with external parties, such as suppliers or distributors and maintain QCLDM (Quality, Cost, Logistics, Development, and Management)
- Suggest improvements to cut costs and improve supply chain process, incorporating asset utilization, performance measurement and outsourcing approaches through lean principles.
- Collaborate on supply chain procedures, including inventory management, warehousing, automation, systems integration, and distribution for an enterprise handling over 2 million units of inventory and over €12M turnover.
- Use analytical models to create and maintain key performance metrics.
- Optimize execution of supply chain by forecasting, scheduling orders and balancing inventory levels for over 45 product groups and reducing inventory costs by 56%.
- Conduct the organization's inventory auditing procedure through cycle counting.
- Negotiate with suppliers and vendors about contracts, policies and deadlines.
- Supervise compliance measures regarding domestic and international tariffs and customs regulations across 45 different suppliers in Europe, Asia and UAE markets.
- Coordinate with freight forwarders to provide vendor shipping details and obtain shipping updates.
- Maintain a freight rate databases for use by supply chain department to determine the most economical
modes of transportation
AFTERMARKET GROWTH SPECIALIST
Hyva Western Europe and Middle East Africa
06.2020 - 07.2022
- Developed and implemented solutions, strategies and campaigns to grow the aftermarket services business within the Western Europe, Middle East and Africa region.
- Meticulously developed pricing strategy (cost plus pricing, competitor pricing, value based pricing, market pricing) for spare part and service contracts across different product lines, customer levels and regions and its related processes.
- Operated the internal help desk, answering queries from key customers, dealers, subsidiaries, product managers/product specialists globally regarding technical questions and the need for spare parts.
- Created within the prescribed margins and price-fixing agreements on its delivery times with suppliers & liaison with Hyva subsidiaries, dealers, traders and end customers.
- Created a framework for maintenance and service contract agreements for Hyva subsidiaries and dealers.
- Managed service contract & parts sales of over €10 Million per year.
- Provided input to R&D engineering for continuous product improvement and year model upgrades.
- Identifies trends, root cause analysis to improve product reliability, availability and maintainability.
- Implemented the strategic central warehouse for spare parts in Kontich,Belgium with a 24hr turn around time to meet customer demands across Europe and Middle East Africa.
- Determined existing service stock levels per market and product group through inventory placement optimization.
- Migration of existing data onto a PIM (Product Information Management) solution to facilitate an e-commerce channel for spare parts sales and enhance stakeholder experience.
AFTERMARKET SPECIALIST
Hyva Southern Africa
Johannesburg , Southern Africa
10.2019 - 06.2020
- Created a rigorous Service compliance and accreditation program (Bronze, Silver and Gold) for Hyva care centers (dealers and workshops) across Southern Africa, awarding product discounts within the prescribed level.
- Conducted a Customer satisfaction program for all end customers across the region using survey metrics and campaigns to engage them through the lifecycle of the equipment.
- Used Geographic Information System (GIS) Mapping to locate end customer areas in order to strategically onboard and set up Hyva Care centers.
- Conducted an in depth market study on competitor pricing and truck dealer loyalty towards the Hyva brand.
- Development of customized service and maintenance programs for participating in government and private tenders.
- Conducted a Time and Motion study for assembling of waste compactor products to determine the most economical method of transportation (SKD vs CBU) and efficient usage of workshop manpower and resources.
CUSTOMER SERVICE & LOGISTICS SPECIALIST
Hyva Middle East & East Africa
Dubai
10.2018 - 10.2019
- Provided customer service and conducted sales with new and existing customers and Hyva dealers within the region.
- Key Account management of over 25 existing business partners (B2B) in the region, handling product queries, quotations, credit applications, order management, scheduling weekly shipments, invoicing, logistics, aftersales claims and monthly payment of financial account statements.
- Analyzed external market and competition and converted 26% more sales for Tipping cylinder product line than previous year.
- Communicated with freight forwarders, customs brokers, free zone departments and trucking companies to schedule over 50+ container deliveries per week, all while handling high-volume paperwork involving bills of lading, delivery receipts, packing lists and load tags
- Eliminated process lags by overseeing reporting metrics, such as on-time in full delivery rates (OTIF).
INTERNATIONAL EXCHANGE INTERN
AIESEC
Yekaterinburg, Russia
06.2016 - 07.2016
- In partnership with the office of the United Nations Secretary General’s envoy on Youth towards achieving Global Sustainable Development Goals (SDGs) with projects focused on Quality Education and Reducing Inequality.
INDUSTRIAL TRAINING
Reliance Industries Limited
Andhra Pradesh, India
12.2016 - 01.2017
- Conducted organization-wide assessment to understand manufacturing processes in India’s first ultra-deepwater field and Asia’s deepest offshore gas field
Education
GRADUATE CERTIFICATE - ENGINEERING ASSET MANAGEMENT
University of Wollongong
04.2020 - 04.2021
BTECH INDUSTRIAL & PRODUCTION ENGINEERING -
Manipal University
06.2014 - 06.2018
Skills
Business Development and Growth
Negotiation
Strategic planning
Data analysis
Supply Chain Management
Forecasting
Order management
Lead prospecting
Operations Analysis
Microsoft Excel
SQL
Python
Power BI
Hydraulic systems
Certification
PADI Licensed Open Water diver
Interests
International Politics
Music therapy
Public Policy
Philosophy
Psychology
Martial Arts
Timeline
Foward Advanced Level; McKinsey & Company
03-2022
SUPPLY CHAIN ANALYST
Hytec International
08.2021 - Current
AFTERMARKET GROWTH SPECIALIST
Hyva Western Europe and Middle East Africa
06.2020 - 07.2022
GRADUATE CERTIFICATE - ENGINEERING ASSET MANAGEMENT
University of Wollongong
04.2020 - 04.2021
AFTERMARKET SPECIALIST
Hyva Southern Africa
10.2019 - 06.2020
CUSTOMER SERVICE & LOGISTICS SPECIALIST
Hyva Middle East & East Africa
10.2018 - 10.2019
INDUSTRIAL TRAINING
Reliance Industries Limited
12.2016 - 01.2017
PADI Licensed Open Water diver
12-2016
INTERNATIONAL EXCHANGE INTERN
AIESEC
06.2016 - 07.2016
BTECH INDUSTRIAL & PRODUCTION ENGINEERING -
Manipal University
06.2014 - 06.2018