ASIEDU JONAS

Employment Background

• Coordinated food stations at major events like Mother of the Nation (MOTN) Event, Abu Dhabi, from 28 Nov.-31 Dec. 2024, delivering efficient and quality service for substantial crowds.
• Managed preparation and serving of menu items in bustling restaurant contexts, facilitating effective menu planning and kitchen processes.
• Managed teams to ensure superior food quality, presentation, and customer service, resulting in increased repeat patronage and commendable reviews.
• Facilitated menu design for events, enhanced inventory efficiency, and sustained high sanitation protocols.

• Demonstrated adaptability and teamwork, juggling multiple roles and responsibilities
• Developed strong communication skills, working effectively with kitchen staff and customers
• Delivered excellent customer service through friendly and polite interaction.
• Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.

• Provided top-notch customer service, handling transactions and queries efficiently
• Maintained a clean and organized environment, ensuring high customer satisfaction
• Demonstrated proficiency in using Point of Sale systems for accurate billing.
• Maintained professional appearance throughout shifts, reflecting positively on establishment image.

• Managed table settings for optimal dining experience.
• Helped reduce waiting times by swiftly clearing tables after use.
• Explained dish components clearly to inform customers' decisions.
• Informed customers regarding ingredients used to address allergy and dietary issues.