Asif Syed
Customer Service
Dubai
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than two years.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Chief Cashier/Customer Happiness Executive
Prime Healthcare Group
08.2020
- Managed over 50 customer calls per day
- Managed over 200 patients per day ( In PCR Registration invoicing)
- Managed over 2 GP & 5 specialist Registration invoicing
- Working as cashier in front desk
- Assuring CPT codes are accurate as per service
- Ensuring errorless invoicing and collecting cash from patients
- Clarifying patient’s doubt regarding payments and non-covered services under their insurance policies
- Ensuring timely submission of cash in bank and cash tally reports to accounts departments
- Proper Management of Petty cash and reimbursement
- Calculation of total amounts received and reconciles with supervisor at end of each shift before closing cash drawer Liaise
- Registering patients, full filling requirements and guiding them to doctors and nursing accordingly
- Ensuring confidentiality of patients’ personal information
- Perform clerical duties that may include answering phone calls, attending patients, and mail responses
- Exhibit courtesy to patient/family during their stay
- Create daily, weekly, monthly reports from clinic financial data
- Monitoring daily cash submission and cash tally report submission on daily basis
- Encouraging, identifying best performers and developing best practice strategy
- Ensure patient satisfaction towards services and care during their waiting time
Sales Supervisor & Accountant
PRIME DIGITAL MOBILES PVT LTD
07.2017 - 01.2020
- Manage retail Staff, including Cashiers and people working on floor
- Meet financial objectives by preparing annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
- Formulating pricing policies
- Determine daily sales
- Ensure pricing is correct
- Work on store displays
- Wholesale- sales and purchasing
- Maintenance of inventory and ensure items are in stock
- Analyze operating and financial statements for profitability ratios
- Help retail sales staff to achieve sales target
Sales Supervisor
VISION MOBILES PVT LTD
12.2011 - 06.2017
- Managing different departments within the store
- Handling customer complaints and addressing their queries
- Finding a balance whenever fluctuation in Demand and supplyManaging retail staff- Cashier and on ground staff
- Analyze operating and financial statements for profitability ratios
- Monitor local competitors
Data Entry Operator
KARVY DATA MANAGEMENT SERVICES LTD
01.2011 - 10.2011
- Effective data entry with outmost accuracy
- Strong written and verbal communications skills
- Accurate data entry with Editing skills
Data Entry Operator
MAGUS PVT LTD
02.2007 - 11.2010
- Strong written and verbal communications skills
- Knowledge of computer software, such as excel
- Accurate data entry with Editing skills
Education
BCA - Computer And Information Sciences
MUMTAZ COLLEGE
HYD, IND 03.2018 - Current
Diploma - Computer Applications and Multilingual
NCPUL
HYD, IND 01.2010 - 12.2010
Skills
Ability to remain calm under pressure
Excellent Communication & Customer service
Multi tasking & Time management
- Teamwork and Collaboration
Complaint resolution & Creative problem solving
- Sales expertise
- Report preparation
- Multi-line phone talent
- Money handling abilities
Administrative support
- Recordkeeping strengths
- Invoicing & Payments
Timeline
Chief Cashier/Customer Happiness Executive
Prime Healthcare Group
08.2020
BCA - Computer And Information Sciences
MUMTAZ COLLEGE
03.2018 - Current
Sales Supervisor & Accountant
PRIME DIGITAL MOBILES PVT LTD
07.2017 - 01.2020
Sales Supervisor
VISION MOBILES PVT LTD
12.2011 - 06.2017
Data Entry Operator
KARVY DATA MANAGEMENT SERVICES LTD
01.2011 - 10.2011
Diploma - Computer Applications and Multilingual
NCPUL
01.2010 - 12.2010
Data Entry Operator
MAGUS PVT LTD
02.2007 - 11.2010