Asim Hayat
Dubai,UAE
Summary
Customer-orientated, strategic-thinking Sales Professional with over eight years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work history
Assistant manager
DWP Group
Islamabad, Pakistan
07.2016 - 03.2024
- Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
- Trained staff on best practices to achieve optimal productivity.
- Motivated management and staff teams to consistently deliver high quality, customer-focused service.
- Carefully managed and recorded cash and credit transactions, diminishing financial discrepancies.
- Built customer relationships with consultative sales approach.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Attended monthly sales meetings and quarterly sales training.
- Maximised sales, advising customers of promotions and sales.
Corporate sales executive
DWP Group
Islamabad, Pakistan
01.2016 - 06.2016
- Optimized win ratio by accurately qualifying existing leads, applying communication and after sales satisfaction.
- Facilitated tracking of revenue goals by qualifying, building and managing an accurate sales pipeline.
- Ensured efficient sales operations by creating and maintaining Salesforce logs of contacts, accounts, opportunities and conversions.
- Maximized sales opportunities, applying social selling techniques to increase prospect and client engagement.
- Identified prospect needs and offered appropriate products and services.
- Increased revenue through upselling and consistent contract renewals.
Client service executive
M Com Advertising Agency
Islamabad , Pakistan
01.2015 - 11.2015
- Addressed client inquiries and concerns promptly, maintaining high standard of customer service.
- Confidently handled customer enquires and transactions within high volume call environment.
- Proactively channelled customer feedback to relevant departments to promote continuous process improvement.
- Maintained comprehensive understanding of clients' needs and expectations.
Education
Bachelor of Business Administration - Management Sciences
SZABIST
Islamabad, Pakistan 01.2012 - 05.2016
High School Diploma - Commerce
Punjab College of Commerce
Rawalpindi, Pakistan 01.2010 - 01.2012
Skills
- Target motivated
- Sales monitoring
- Inspiring leadership
- Department management
- Operational support
- Strategic planning
- Logistical planning
- Communication skills
- Time management
- Marketing
- Knowledge of SAAP & Oracle ( MIS )
Languages
English
Proficient (C2)
Urdu
Proficient (C2)
Affiliations
- Photography
- Music
- Reading
Accomplishments
- Exceeded sales targets and activity metrics: KPIs at the level of 170% and 25+ new clients.
- Performed cost-benefit and needs analysis of existing and potential customers to meet their needs.
- Established, developed and maintained positive business and customer relationships.
- Analyzed the territory and market’s potential, tracked sales and status reports. Identified 40+ new leads.
Timeline
Assistant manager
DWP Group
07.2016 - 03.2024
Corporate sales executive
DWP Group
01.2016 - 06.2016
Client service executive
M Com Advertising Agency
01.2015 - 11.2015
Bachelor of Business Administration - Management Sciences
SZABIST
01.2012 - 05.2016
High School Diploma - Commerce
Punjab College of Commerce
01.2010 - 01.2012
Similar Profiles
Muhammad Omar FiazMuhammad Omar Fiaz
HVAC Design Engineer at DWP GroupHVAC Design Engineer at DWP Group
Muhammad RizwanMuhammad Rizwan
Assistant Manager Credit & Retail Operations at DWP GroupAssistant Manager Credit & Retail Operations at DWP Group
Lesley HansonLesley Hanson
COBOL Developer at DWPCOBOL Developer at DWP
Sheshmani SharmaSheshmani Sharma
Area sales executive at Imperial Medcare Pvt.LtdArea sales executive at Imperial Medcare Pvt.Ltd
Kamil SplinterKamil Splinter
Operations Manager at Emirates Flight CateringOperations Manager at Emirates Flight Catering