Summary
Overview
Work history
Education
Skills
Personal Information
Languages
Affiliations
Timeline
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ASIM SHAIK

ASIM SHAIK

DUBAI,UAE

Summary

Highly skilled professional with expertise in decision making, logistics management techniques, and operational oversight. Proficient in Microsoft Office and known for the ability to work under pressure while maintaining excellent communication skills. Demonstrates strong leadership and business strategy acumen, with a proven track record in business development and customer service. Adept at working in a team environment, fast learner, and committed to adhering to HEC safety rules. Career goal includes leveraging skills to drive organizational success and growth.

Overview

5
5
years of professional experience
2019
2019
years of post-secondary education

Work history

Senior operations coordinator

STAR OCEAN SHIPPING LLC
Dubai, UAE
02.2023 - Current
  • Enhanced customer satisfaction through timely resolution of service issues.
  • Monitored departmental budgets closely to avoid unnecessary expenses or overspends.
  • Managed supply chain logistics for optimal business performance.
  • Facilitated productive cross-functional meetings-ensuring alignment on key projects.
  • Manage major project shipments like Break Bulk , RORO & Containers as well.
  • Deep knowledge of Gc yard formalities and other port rules and regulation .
  • Good knowledge of government and semi government projects in UAE region .
  • Maintained regulatory compliance by enforcing standard operating procedures and guidelines.
  • Streamlined administrative processes, resulting in improved operational efficiency.
  • Coordinated interdepartmental activities to ensure organisational effectiveness.
  • Drafted procedural statements and guidelines for company-wide use.
  • Represented organisations at seminars, conferences and business events.

Business Development Specialist

Emstar Logistics LLC
Dubai
08.2023 - 01.2024
  • Created relationships with potential clients through cold calling, networking events, and other methods of outreach.
  • Utilized CRM software to track all customer interactions and maintain a pipeline of leads.
  • Identified key trends in the industry by analyzing competitor's products and services offerings.
  • Prepared detailed presentations summarizing findings from research initiatives conducted prior to launching new products or services.
  • Analyzed data from multiple sources to identify opportunities for new product introductions and market expansion.
  • Facilitated client meetings, fostering stronger working relations and understanding of their needs.

Senior Operations Coordinator

Emstar Logistics LLC
Dubai
01.2022 - 07.2023
  • Handled import and export by sea / air .
  • Documented Sea shipments and ensured compliance with customs rules and regulations.
  • Coordinated with shipping line and took release and prepared all the export shipping documents for the clients.
  • Processed import and export bill of entry (BOE) and customs clearance for the customer by coordinating with customs export and shipping lines.
  • Preparing Customs documentation. Import/Export documentation for Sea/Air/Land.
  • Resolved client's customs-related issues by Co-ordination and proper follow-up with customs and clearing agent .
  • Worked with any special project and carried out any other duties and tasks assigned by the management .
  • Coordinated transportation with respective vendors ensuring the smooth flow of work.
  • Enforced the on-time shipment of products to create exceptional customer experiences.
  • Managed the daily/weekly shipment tracking information process.
  • Communicated with freight forwarding agents continuously for relevant information on shipments.
  • Tracked orders and notified customers of status or potential delays.
  • Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.

Courier Operation Supervisor

Emstar Logistics LLC
Dubai
07.2020 - 12.2021
  • Developed and implemented comprehensive business plans to increase sales and revenue growth.
  • Established strong relationships with decision makers within targeted accounts through effective communication techniques.
  • Handled import and export by sea / air.
  • Documented Sea shipments and ensured compliance with customs rules and regulations.
  • Coordinated with shipping line and took release and prepared all the export shipping documents for the clients.
  • Processed import and export bill of entry (BOE) and customs clearance for the customer by coordinating with customs export and shipping lines.
  • Preparing Customs documentation. Import/Export documentation for Sea/Air/Land.
  • Resolved client's customs-related issues by Co-ordination and proper follow-up with customs and clearing agent.
  • Worked with any special project and carried out any other duties and tasks assigned by the management.
  • Coordinated transportation with respective vendors ensuring the smooth flow of work.
  • Enforced the on-time shipment of products to create exceptional customer experiences.
  • Managed the daily/weekly shipment tracking information process.
  • Communicated with freight forwarding agents continuously for relevant information on shipments.
  • Tracked orders and notified customers of status or potential delays.
  • Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
  • Allocated the route for the document pickup.
  • Met the deadlines to make sure on-time delivery and pickup as advised by our customers.
  • Checked and verified the traffic lines on a daily basis and updated to the courier and obtained acknowledgment for their salary deductions.
  • Disputed with RTA & vendor on incorrect traffic line charges.
  • Allocated shipments to correct couriers on a daily basis.
  • Made sure all the shipments to OFD on a daily basis.
  • Daily MIS reports on delivered and undelivered shipments, COP / COD.
  • Assisted in booking team accounts team.
  • Delivered the shipments on an ADHOC basis.
  • Ensured costs are regularly reviewed against agreed budget targets.
  • Good knowledge in route (UAE) & fulfillment.
  • Cash Collection to be deposited in the bank.
  • Proactively informed the customer on the shipment status, exceptions, and provided intermediate updates on incidents/solutions.
  • Performed administrative duties such as data entry, order processing, billing inquiries, account maintenance.
  • Resolved escalated customer issues quickly and efficiently while adhering to company policy.

Education

MBA - Logistics & Supply Chain Management

VELS UNIVERSITY

BCS - Computer Science

Jamal Mohamed College

Skills

  • Decision Making
  • Logistics management techniques
  • Operational oversight
  • Microsoft Office
  • Ability to Work Under Pressure
  • Communication Skills
  • Fast Learner
  • Customer Service
  • Ability to Work in a Team
  • Leadership
  • Business Strategy
  • Business Development
  • HEC Safety rules

Personal Information

  • Nationality: Indian
  • Marital status: Married
  • Visa status: Resident visa

Languages

English
Malayalam
Hindi
Tamil

Affiliations

  • CRICKETER

Timeline

Business Development Specialist

Emstar Logistics LLC
08.2023 - 01.2024

Senior operations coordinator

STAR OCEAN SHIPPING LLC
02.2023 - Current

Senior Operations Coordinator

Emstar Logistics LLC
01.2022 - 07.2023

Courier Operation Supervisor

Emstar Logistics LLC
07.2020 - 12.2021

BCS - Computer Science

Jamal Mohamed College

MBA - Logistics & Supply Chain Management

VELS UNIVERSITY

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ASIM SHAIK