Skilled Travel & Event Coordinator with proven expertise in corporate event management and client relationship development, showcasing excellence in contract negotiation and trend analysis.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
Work history
Event coordinator
Flyt For Travel and Tourism
Abu Dhabi, UAE
07.2024 - Current
Identified and booked unique venues to enhance event appeal.
Managed vendor relationships to secure cost-effective deals and ensure value for money.
Coordinated logistics to facilitate seamless event execution.
Established and maintain excellent relationship with customers & their Travel coordinators, which helped to over achieve 2019 budgeted revenue & profits by 123%
Improved decision-making process by maintaining sales & operational data reports, submitted these reports & forecasts to Management team fortnightly
Well experienced in using all major B2B/B2C bed banks & Airline Reservations system
Actively attended in all Travel Trade shows to expand industry network & to identify, learn new trends in the business.
Senior Holiday Consultant for Corporate & B2B
Shams Abu Dhabi Travel
Abu Dhabi, UAE
04.2014 - 07.2018
Responsible for developing the agencies Holidays department by handling both Sales & Operational activities
Professionally & efficiently managed enquiries from our 08 Branches, 80+ Corporates, 20+ Sub agents & Retail clients
Ensured 87% conversion by qualifying enquiries, providing competitive quotes & close follow ups
Responsible for overall tracking of each departures by ensuring the reconfirmation of booked services like Air Tickets, Hotels, Land arrangements & supplier payments are on track
Improved and maintained customer data base from Key corporates, Retail clients & Sub Agents, delivered efficient and effective CRM initiatives to this data base
Frequently analyzed & streamlined Sales, Operations & Marketing activities to improve overall customer satisfaction, department's base revenue & profits
Responsible for identifying & contracting with DMC partners, B2B Bed Banks, Airlines & FOREX Companies for the department
Responsible for creating & marketing of new holiday products, based on the market demands & customer feedbacks
Managed the promotions of these products through email campaigns & social media channels
Involved in the development of departments yearly Business plans, Margin strategy & Budgeting
Directly responsible for departmental report maintenance & timely submissions to Sr
Management team.
Business Development Manager
Parveen Holidays
Cochin, India
01.2012 - 12.2013
Planned, developed and implemented Sales strategies to develop Holidays business for the agency.
Senior Business Development Executive
Heavenly Holidays
Cochin, India
12.2010 - 12.2011
Successfully generated business leads through proactive sales efforts.
Business Development Executive
Alhind Tours & Travels
Thrissur, India
03.2009 - 11.2010
Responsible for driving Sales for the agency through both proactive & reactive sales approaches.
Education
Bachelor of Business Administration - Business
Albedo School of Business Management
india
06.2009 - 03.2012
Diploma in Travel Tourism & Airport Handling -
Young Men Christian Association for Management Studies
06.2005 - 03.2008
Skills
Sales strategy development
Social media marketing
Market analysis
Corporate event management
Client relationship management
Contract negotiation
Trend identification
Microsoft Office proficiency
Team Leadership
Operations management
Conference planning
Event planning
Vendor coordination
Special events planning
Post-event evaluation
Accomplishments
Worked as a cheerful team player and the highest contributor to achieve VIP Department Sales Target of USD 22 million in 2019.
Selected as Operations Manager for 2019 Special Olympics held in UAE (Project value: USD 40 Million) coordinated by Nirvana Travel.
I was selected as the Top performing agent of Etihad Holidays in 2017 & been awarded with a London FAM trip.
Served as Event Manager and core team member for ADIPEC 2024.
Solely managed operations and logistics for the World School Festival 2024 in Abu Dhabi.
Worked as Event & Operations Manager for Emirates Arabian Horse Championship 2025.
Custom
Available Upon Request
Languages
English
Fluent
Hindi
Fluent
Tamil
Advanced
Malayalam
Native
Timeline
Event coordinator
Flyt For Travel and Tourism
07.2024 - Current
Senior Travel Consultant
Mercator Travel and Tourism
08.2022 - 05.2024
Senior Travel Consultant for VIP Desk
Nirvana Travel and Tourism
08.2018 - 08.2022
Senior Holiday Consultant for Corporate & B2B
Shams Abu Dhabi Travel
04.2014 - 07.2018
Business Development Manager
Parveen Holidays
01.2012 - 12.2013
Senior Business Development Executive
Heavenly Holidays
12.2010 - 12.2011
Bachelor of Business Administration - Business
Albedo School of Business Management
06.2009 - 03.2012
Business Development Executive
Alhind Tours & Travels
03.2009 - 11.2010
Diploma in Travel Tourism & Airport Handling -
Young Men Christian Association for Management Studies