ASMA ALI SAEED ALHAJRI
ABU DHABI
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
11
11
years of professional experience
Work History
Immigration Services Coordinator
New York University In Abu Dhabi
07.2022 - Current
- Prepare new labor offers for new employees, renew labor contracts, labor contract modification and apply for cancellation forms
- Appling for new and renew Emirates ID by using immigration system also prepare new and renew residence and modify information.
- Issue new Golden visa and Emirates ID
- Organize all work on Excel sheet and keep it updated.
Customer services
Tasheel
10.2014 - 05.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Appling for new and renew labor contracts, also prepare labor cancellations, updating company license's and using immigration system to apply for new Emirates ID, new Residence visa and cancellations.
Data entry
ECSSR
03.2013 - 06.2014
- Classify books by using Dewey Decimal Classification and organize the books on the shelf.
- Proven ability to learn quickly and adapt to new situations.
- Learned and adapted quickly to new technology and software applications.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed strong communication and organizational skills through working on group projects.
Education
How to practice your job with happiness - Customer Service
Ministry of Labor
Abu Dhabi, United Arab Emirates11.2017
Information security and confidentiality - Emirates Programme For Excellence in Government
Ministry of Labor
Abu Dhabi 06.2017
Labour Law , United Arab Emirates, United Arab Emirates, United Arab Emirates - Labour Law
Ministry of Labor
Abu Dhabi, United Arab Emirates04.2017
Emirates Programme for Excellence in Government Services - Emirates Programme For Excellence in Government
Ministry of Labor
Abu Dhabi03.2017
Professional work ethics and Behaviours - Customer Service
Ministry of Labor
Abu Dhabi 02.2017
Ministry of Human Resources And Emiratisation Program (tasheel) - Ministry of Labor
Ministry of Human Resources And Emiratisation
01.2017
Culture and awareness of the importance of customer service - Customer Service
Ministry of Labor
Abu Dhabi, United Arab Emirates01.2017
Mass Marketing - Mass Marketing
Ministry of Labor
Abu Dhabi, United Arab Emirates01.2017
Building teams and one team - Customer Service
Ministry of Labor
Abu Dhabi, United Arab Emirates01.2017
High School Certificate - High School Certificate
Umm Elemarat High School
Abu Dhabi, United Arab Emirates06.2008
Skills
- Microsoft Word
- Microsoft Power Point
- Microsoft Office
- Database Maintenance
- Professional Networking
- Multitasking and Organization
- Data Entry
- Customer Service
Educational Attainment - Education
HS, Um Elemarat High School, Abudhabi, 06/2008, 80%
Personal Information
- Date of Birth: 04/11/1989
- Nationality: Emirati
- Marital Status: single
Volunteer Experience
Marketing Books and Organize them, ADBK, 04/2010
References
- Muhammed Farooq, Administrative Manager, TASHEEL, +971 56 642 2268
- Sousan Shams eldeen, quality manager, TASHEEL, info@creativeuae.net
Hobbies and Interests
- Photographing
- Travelling
- Cooking
Languages
Arabic
Bilingual or Proficient (C2)
English
Intermediate (B1)
Timeline
Immigration Services Coordinator
New York University In Abu Dhabi
07.2022 - Current
Customer services
Tasheel
10.2014 - 05.2022
Data entry
ECSSR
03.2013 - 06.2014
How to practice your job with happiness - Customer Service
Ministry of Labor
Information security and confidentiality - Emirates Programme For Excellence in Government
Ministry of Labor
Labour Law , United Arab Emirates, United Arab Emirates, United Arab Emirates - Labour Law
Ministry of Labor
Emirates Programme for Excellence in Government Services - Emirates Programme For Excellence in Government
Ministry of Labor
Professional work ethics and Behaviours - Customer Service
Ministry of Labor
Ministry of Human Resources And Emiratisation Program (tasheel) - Ministry of Labor
Ministry of Human Resources And Emiratisation
Culture and awareness of the importance of customer service - Customer Service
Ministry of Labor
Mass Marketing - Mass Marketing
Ministry of Labor
Building teams and one team - Customer Service
Ministry of Labor
High School Certificate - High School Certificate
Umm Elemarat High School
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