Asma Dhouib
Abu Dhabi ,United Arab Emirates
Summary
Experienced in connecting with customers and showcasing beauty products. Enthusiastic about helping clients find what suits them best, always aiming to create memorable shopping experiences. Strong at building lasting relationships, offering personalised beauty advice, and staying up-to-date with latest industry trends.
Overview
5
5
years of professional experience
Work History
Store manager
elu
Tunis, Tunisia
11.2024 - 01.2025
- Led a team of 4 staff, providing training, performance feedback, and personal development support.
- Coached employees on upselling techniques, significantly increasing average transaction value.
- Coordinated promotional events to increase customer footfall and promote new product launches.
- Fostered a culture of excellence, inspiring staff to exceed customer expectations and achieve sales objectives.
- Managed store budget, controlling expenses to ensure financial targets were met.
- Handled customer complaints, offering resolutions that maintained satisfaction and loyalty.
Beauty Sales Consultant
Kiko Milano
Tunis, Tunisia
09.2023 - 11.2024
- Provide product recommendations to clients based on their individual needs
- Assist customers with makeup application and skincare routines
- Meet or exceed sales targets and goals
- Maintain high levels of customer service by greeting and engaging with customers
- Conduct daily inventory assessments and restock products as needed
- Maintains records of treatments administered, monitors and documents client's progress
- Maintains a clean and sterile work area; ensures that tools are also kept clean and sterile.
- Performs other related duties as needed.
Retail Sales Consultant
Waikiki
Tunis, Tunisia
08.2022 - 08.2023
- Listen to a client’s fashion goals and develop a plan to help them
- Recommend specific outfits, accessories, and other fashion items to clients
- Keeping track of all cash and credit transactions
- Receiving payments and issuing receipts
Sales Assistant
Boutique Parfois
Tunis, Tunisia
11.2019 - 06.2022
- Greeting customers who enter the store
- Helping customers find products
- Maintain customer satisfaction through superior service
- Determine customers needs and wants and suggest and display these items
- Completing administrative and customer service tasks.
- Performs other related duties as needed.
Education
Nursing assistant
ICF Tunis
Tunisia /2019 -
World - Excel - Power point
General computer center
Tunisia /2018 -
Management and Economics
Secondary School Mourouj 4
Tunisia /2017 -
Skills
- Customer focused
- Attention to detail
- Problem-solving
- Teamwork skills
- Health and Safety regulations
- Product pricing
Languages
Arabic
Native
French
Upper intermediate
English
Intermediate
Timeline
Store manager
elu
11.2024 - 01.2025
Beauty Sales Consultant
Kiko Milano
09.2023 - 11.2024
Retail Sales Consultant
Waikiki
08.2022 - 08.2023
Sales Assistant
Boutique Parfois
11.2019 - 06.2022
Nursing assistant
ICF Tunis
/2019 -
World - Excel - Power point
General computer center
/2018 -
Management and Economics
Secondary School Mourouj 4
/2017 -
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