Asma Drissi
ABU HAIL DUBAI,U.A.E
Summary
Driven student with talent for technology and product development. Possesses strong understanding of market trends and consumer behavior, allowing for insightful contributions to product strategy and design. Skilled in communicating technical information to both technical and non-technical audiences, fostering collaborative and inclusive workplaces.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Product Specialist AND Devoloper
Organic Farms General Trading
Ras al khor industrial, Dubai
05.2023 - 09.2023
- supporting the development of new products
- Improving the development of existing products
- Managing the launch of new products
- Conducting market research and analyzing industry trends
- Analyzing and documenting the product development process
- Leading internal and external audits of the products
- Building and maintaining customer relationships
- translating labels of products
- registration the new Products
Guest Relations Coordinator
Mövenpick Hotels & Resorts
lac 1, Tunisia
01.2023 - 05.2023
- Welcome guests during check-in and giving a found farewell to guest while checkout.
- Provided professional customer service, offering can-do attitude to all requests
- Handling guest complaints and concerns in an efficient and timely manner
- guide the guests
- Providing excellent customer service as per hotel standards.
Transit agent (Maritime , freight )
Derinton Tunisia ,Fast Mobile ,Mobile Phone
Place Du Lac Malaren, Lac 1 Tunis, Tunis 1053, Tunisia
10.2019 - 12.2022
- distributors officiels de Samusung,,Anker
Infinix,Huawei ,Tcl AND iTEL - registration procedure for mobile terminals
imported from abroad - Prepared and processed import and export
documentation according to customs
regulations, laws or procedures - Provide clearance instructionto air import
department for aerospace accounts - Used interpersonal skills to deliver excellent internal and external customer service.
Assistant Stock Manager
Mercure Retail Tunisia
Down town Tunisia, Tunisia
01.2019 - 09.2019
- Distribution of sports and fashion brands
- Collaborated with warehouse employees and staff to align business goals.
- Reorganised stock room to free space and accommodate additional inventory.
- Identified high demand and fast selling products to facilitate more orders.
- Inventoried warehouse stock on monthly,
quarterly and annual basis - Set up displays of merchandise to market new
products to customers, - Achieved stock availability each month through regular ordering and sales analysis.
Secretary
Station diesel Shell, Rades Tunisia
Rades , Tunisia
06.2018 - 08.2019
- Provided clerical support to company
employees by copying, faxing, and filing
documents - Entered data into system and updated
customer contacts with informationto keep
records current. - Maintained daily report documents, memos and
invoices. - Responded to emails and other
correspondence to facilitatecommunication
and enhance business processes - Answered multrline phone system and
enthusiastically greeted callers. - Prepared professional high quality presentations using Microsoft PowerPoint and Excel spreadsheets.
practical training
Tunisian electrical and gas society
Downtown , Tuisia
01.2017 - 06.2017
- Relational databases
- Programming
- Web Security
advanced training course
Valeo
Ben Arous , Tunsia
07.2016 - 08.2016
- Network component installations
- Network configuration
- User training
- Technology planning
introductory training course
Group Poulina Holding
Ben Arous , Tunisia
01.2015 - 02.2015
- Peripheral Repair and Desktop and laptop
installations - Hardware and software installation
- Help Desk Operations
Education
Master of Technology - IT Technology and IT Sysrtem
Higher Institute of Technological Studies,
Zaghouan , Tunisia 09.2014 - 06.2017
Bachelor of Technology -
Private High School AL AlAMAL
Sidi Rzig Tunsia 09.2013 - 07.2014
Skills
- Technical skills:
- Computer skills
- Programming languages
- Social media, and Enterprise software
- Interpersonal skills:
- Communication
- Teamwork, and empathy
- Customer-service skills:
- Active listening, time Management and Prioritization
- Leadership skills:
- decision making ,Stress management and Organization
Languages
Arabic
Native
English
Upper intermediate
French
Upper intermediate
German
Beginner
Accomplishments
- Achieved the shipment task with team by completing with accuracy and efficiency.
- for each new release of new smartphone or accessory my company was the top 1 on it in my country cause the procedure of transit and registration in few time ...which is my tasks
- Supervised team of 10 staff members.
- Resolved product issue through consumer testing.
Certification
- Certified, we code land - NOV 2016
diving , camping ,high technology , gaming
Having a hobby is a great way to relax and cut down on stress.
Additional Information
Qualities :
- Honest
- punctual
- problem solver
- flexibility
- Self motivation
Timeline
Product Specialist AND Devoloper
Organic Farms General Trading
05.2023 - 09.2023
Guest Relations Coordinator
Mövenpick Hotels & Resorts
01.2023 - 05.2023
Transit agent (Maritime , freight )
Derinton Tunisia ,Fast Mobile ,Mobile Phone
10.2019 - 12.2022
Assistant Stock Manager
Mercure Retail Tunisia
01.2019 - 09.2019
Secretary
Station diesel Shell, Rades Tunisia
06.2018 - 08.2019
practical training
Tunisian electrical and gas society
01.2017 - 06.2017
advanced training course
Valeo
07.2016 - 08.2016
introductory training course
Group Poulina Holding
01.2015 - 02.2015
Master of Technology - IT Technology and IT Sysrtem
Higher Institute of Technological Studies,
09.2014 - 06.2017
Bachelor of Technology -
Private High School AL AlAMAL
09.2013 - 07.2014
- Certified, we code land - NOV 2016
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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