Asma Jabri
Senior Sales Associate
Dubai
Summary
Experienced Senior Sales Associate dedicated to maximizing revenue and customer acquisition through discipline, knowledge and persuasive communication skills. Ready to apply more than 10 years of experience to a challenging position with room for advancement.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Senior Sales Associate
Van Cleef And Arpels
Dubai
06.2020 - Current
- Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Generated sales leads and cold called potential customers.
- Participated in store meetings and product training sessions to understand and sell items.
- Assisted in development of monthly sales goals to motivate team and drive business objectives.
- - Simultaneously act autonomously in a harmonious manner to achieve and exceed sales plan objectives and KPI
Senior Sales Consultant
Dhamani 1969
Dubai
06.2019 - 05.2020
- Evaluated clients' needs and created plan of action to provide solutions.
- Provided high level of tailored service to each and every customer, which helped to build lucrative, lasting partnerships.
- Identified and resolved issues regarding sales and business strategy.
- Built and cultivated relationships with customers and turned prospective leads into happy clients by returning messages quickly and answering questions truthfully.
- - Achieve and Exceed individual sales plan and KPI as defined by management
- - Execute on client development activities such as writing thank you cards, contacting clients on special occasions,
Senior Sales Consultant
Ahmed Seddiqi And Sons(Van Cleef And Arpels)
Abu Dhabi
02.2016 - 05.2019
- Explained important information regarding features and functions for various products so that customer was knowledgeable.
- - Effective use of available resources to enhance and develop existing and prospective clients.
- - Provide superior customer service for all post sales service
- - Build client relationships with new and existing clients by capturing data at every contact
- Utilize effective communication and presentation skills to convey the Maison`s heritage and quality to clients.
- Handle high-value transactions and ensure accurate and secure payment processing.
Sales Associate
Ahmed Seddiqi And Sons(Multi-brands Watches)
Abu Dhabi
08.2013 - 02.2016
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Managed returns, exchanges and refunds in accordance with store policy.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Handle watches demonstrations,answer product-related questions and provide in-depth information to clients
- collaborate with the sales team to create a positive and efficient work environment
Education
M.D. - Civil Engineering
Ecole Superieure Des Sciences Et Des Techniques
Tunis 09.2007 - 01.2013
Skills
Interpersonal skills
Certification
GIA gemological Institute of America
Timeline
Senior Sales Associate
Van Cleef And Arpels
06.2020 - Current
Senior Sales Consultant
Dhamani 1969
06.2019 - 05.2020
Senior Sales Consultant
Ahmed Seddiqi And Sons(Van Cleef And Arpels)
02.2016 - 05.2019
Sales Associate
Ahmed Seddiqi And Sons(Multi-brands Watches)
08.2013 - 02.2016
M.D. - Civil Engineering
Ecole Superieure Des Sciences Et Des Techniques
09.2007 - 01.2013
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