Asma Nahali
Dubai
Summary
A highly competent, motivated, and enthusiastic person with experience of working as part of a team in several busy workplace environments. Well organized and proactive in providing timely, efficient, and accurate administrative to support superiors and work colleagues. Approachable, presentable and able to establish good working relationships with a range of different people. Possessing a proven ability to generate innovative ideas and solutions to problems. Currently looking for a suitable position with a reputable and ambitious media field in Dubai.
Overview
14
14
years of professional experience
Work History
Customer relationship management specialist
Al Hamra Real Estate development
08.2023 - Current
- Handling all resale transaction and Issue NOC
- Handling all new sale transactions and Issue SPA
- Handling lease contract for both residential and commercial properties
- Handling all request related to title deed of all unit under payment plan and coordinate with other department for payment then with RAK land till issuing the title deed
- Assisting client Walkin and guiding them through their requirement (assignment NOC - change of ownership details - payment and other requirements
CRM Executive
Damac Properties Estate Development
08.2022 - 07.2023
- Meeting with potential clients to gauge the utility and viability of prospective working relationships
- Settling clients' concerns in a swift and professional manner
- Harnessing internal relationships to better address clients' needs and to maximize our profits
- Proposing and deliberate potential solutions in consultation with clients
- Assisting clients and guiding them through their Requirements assignment of Noc, payment, contact details update, and other requirements
- Closing SR Cases, and direct it to related departments with follow up for SLA closure
Front Desk & Social Media Marketing
Alwasl International Group Advocates and Legal Con
01.2020 - 01.2022
- Handling and managing social media of company on daily basis Google Ads Instagram Facebook and LinkedIn
- Developed and implemented new social media strategies and plans to attract potential clients and increase brand awareness
- Take customer calls , Emails and provide accurate, satisfactory answers to their queries and concerns
- Produced original social media content, assisted in management of promotional budgets, and coordinated and managed multiple Marketing Interns
- Created new, more accurate and efficient marketing metrics, worked closely with marketing managers, and produced detailed reports
Journalist - Producer – TV Presenter Morning Show Journalist
Hannibal TV
02.2011 - 12.2018
- Assists in writing, copy editing, researching and coordinating news programming and other content
- Develop and report on franchise and sweeps stories
- Develop contacts within community to generate enterprising story ideas
- Attend editorial meetings and offer unique enterprise story ideas
- Provided compelling coverage or both anticipated and breaking news
- Wrote and delivered high quality articles and TV coverage under very tight deadlines and in high stress situations
- Covered array of topics with specialization in city/local government, legal, and environmental issues
- Perform other duties as assigned by news managers
- Wrote news materials and anchored it twice-daily on National Television (Hannibal TV), newscast schedule at 2 PM - 8 PM
- Produce, write and anchor long-form (30 minutes or greater) news specials
- Reported and anchored on three major news events in Tunisia during Presidential Election (S.Y - 2011, 2014 and 2019)
- Contributed ideas and wrote content at daily staff meetings
- Work closely with local and corporate management to establish News content
- Creates and coordinates editorial projects across corporate lines
- Assists in developing overall editorial and promotional strategy to increase ratings
- Works closely with digital content team to cross-promote unique coverage for both linear channels and digital platform that will drive viewership
- Attend editorial meetings and offer unique enterprise story ideas
Education
Bachelor of Arts - Journalism / Communication
Institute of Journalism & News Sciences
06.2011
Skills
- Strong communicator
- Excellent writing skills
- Editorial writing
- Basic video editing
- Public opinion understanding
- Television journalism specialty
- Problem-solving skills
- Front office management
- Advanced computer literacy
- Working knowledge of Microsoft Office
Additionalinformation - References
Available upon request
Personal Information
- License: Valid UAE Driving License
- Date of Birth: 12/23/89
- Nationality: Tunisian
- Visa Status: Employment's Visa
Timeline
Customer relationship management specialist
Al Hamra Real Estate development
08.2023 - Current
CRM Executive
Damac Properties Estate Development
08.2022 - 07.2023
Front Desk & Social Media Marketing
Alwasl International Group Advocates and Legal Con
01.2020 - 01.2022
Journalist - Producer – TV Presenter Morning Show Journalist
Hannibal TV
02.2011 - 12.2018
Bachelor of Arts - Journalism / Communication
Institute of Journalism & News Sciences
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