Asma Rashed

• Sorted and organized files, spreadsheets, and reports.
• Administering Sophos antivirus software by monitoring the devices and update the policies that match our organization rules.
• Using Mimecast software for email security, continuity and archiving cloud services in a mail management system.
• Working on Jira software for projects progress updates.
• Skilled at working independently and collaboratively in a team environment.

• Basic understanding of network monitoring concepts and management tools.
• Ability to assess and prioritize faults and respond or escalate accordingly.
• Manage and maintain the Moro Monitoring Systems status and performance of Moro's network, Services, and facilities
• identifying and responding to faults on Moro's systems and networks, handling escalation through to resolution.
• Experience in analyzing the system and network performance using monitoring and graphical data.

Assisted the Communication Manager

• Phone Calls and Communication
• Excel Sheets and Data Maintenance