Summary
Overview
Work History
Education
Skills
Langues
Timeline
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Asmaa Houmada

Asmaa Houmada

Paris

Summary

Organized and client-oriented professional with strong expertise in coworking and business center environments. Eager to bring my French know-how to an international setting, I adapt
easily to new work cultures thanks to excellent communication skills and a genuine team spirit.
Dedicated to ensuring a welcoming experience and community engagement for all clients.

Overview

8
8
years of professional experience

Work History

Front Desk Manager

The Bureau
08.2021 - 02.2025
  • Greeted and assisted Members during arrival, stay, and departure
  • Ensured all coworking spaces were maintained and ready for marketing
  • Responded to Member's daily needs to ensure an exceptional experience
  • Acted as the main point of contact for Members
  • Promoted community engagement through events and partnerships

Passenger Service Agent

Air France
08.2019 - 03.2021
  • Provided courteous and personalized passenger services
  • Checked-in passengers and baggage in compliance with safety regulations
  • Managed boarding and arrivals, including irregularities
  • Assisted unaccompanied minors and passengers with reduced mobility

Station Customer Service Agent

Thalys - Eurostar
08.2017 - 01.2019
  • Welcomed, informed, and guided customers, anticipating their needs
  • Delivered high-quality service while ensuring safety compliance
  • Sold tickets and managed post-sale customer service

Education

Advanced Certificate in Transport Reception -

CFA Des Métiers De L'aérien
Bonneuil-en-France
08-2020

Skills

  • Customer Relationship Management
  • Autonomy and Initiative
  • Strong Sense of Responsibility
  • Organizational Precision
  • Team Communication

Langues

French
Bilingual or Proficient (C2)
Arabic
Advanced (C1)
English
Advanced (C1)

Timeline

Front Desk Manager

The Bureau
08.2021 - 02.2025

Passenger Service Agent

Air France
08.2019 - 03.2021

Station Customer Service Agent

Thalys - Eurostar
08.2017 - 01.2019

Advanced Certificate in Transport Reception -

CFA Des Métiers De L'aérien

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Asmaa Houmada