ASMAA ZEDAN
Dubai,UAE
Summary
Experienced Veterinary Medical Sales Representative with expertise in the UAE animal health market and a Doctor of Veterinary Medicine background. Skilled in veterinary pharmaceutical promotion, territory management, customer acquisition, and key account relationship management across companion and large animal segments. Demonstrated success in introducing new products, enhancing clinic penetration, and driving account growth.
Overview
1
1
Language
4
4
years of post-secondary education
12
12
years of professional experience
Work history
Veterinary Medical Representative
AI Reem Veterinary Supplies
DUBAI , Tabuk Region
2023.10 - Current
- Drove veterinary and medical sales growth by 5% through steady customer acquisition.
- Built revenue by maintaining strong relationships across clinics, pet owners, hospitals.
- Delivered product training to improve retention and sales by 5%.
- Sustained valuable revenue by developing key client and care-team relationships.
- Ran product training sessions to strengthen client knowledge and retention.
- Used market research and competitor analysis to unlock growth opportunities.
- Presented product demonstrations and benefit-focused presentations to improve product understanding.
- Completed personalised follow-ups and resolved concerns to raise customer satisfaction.
- Identified customer needs by priority to improve service accuracy.
- Secured repeat business by delivering excellent customer service.
- Followed up on conference leads to establish potential new clients.
- Held regular meetings with healthcare professionals to improve product visibility.
- Coordinated with sales team to meet quarterly targets without fail.
Lab Doctor
AI Marmoum Veterinary Lab
Dubai
2022.04 - 2023.01
- Collected and processed blood, stool, and urine samples from diverse species, enhancing diagnostic accuracy for wide range of animals.
- Performed laboratory testing, culture procedures, and isolation and identification of bacteria and fungi, contributing to effective treatment plans.
- Maintained equipment calibration and sterilization standards, ensuring compliance with quality control procedures and reliability of test results.
- Communicated diagnostic findings and coordinated follow-up with clinicians and pet owners.
- Delivered targeted follow-up care for continued patient monitoring.
- Increased total sales by 10
- Conducted complex surgical procedures to improve patients' health.
Veterinary Doctor / Clinical Veterinarian
AI Wataniya Veterinary Clinic
SHRJA, UAE
2021.01 - 2023.01
- Supported clinical assessment, diagnosis, treatment planning, and medication selection for routine veterinary cases, ensuring comprehensive patient monitoring.
- Delivered hands-on clinical exposure to companion animal cases, enhancing practical understanding of veterinary medicines, treatment selection, dosage, administration, and patient follow-up.
- Developed practical knowledge of selecting appropriate medicines and treatment approaches according to animal's condition, species, and clinical requirements.
- Engaged with pet owners on treatment plans, medication use, expected responses, and follow-ups, reinforcing effective client communication.
- Gained direct understanding of day-to-day needs of veterinary clinics and factors influencing doctors' pharmaceutical choices—knowledge later applied to veterinary medical sales.
- Communicated effectively with clients about their pets' health status to keep them informed.
Veterinarian
Government of Egypt
SHEBEN EL KOM , EGYPT
2015.01 - 2020.01
- Delivered veterinary care for cattle, sheep, goats, poultry, camels, and companion animals in clinical and field settings, ensuring health and welfare of diverse species.
- Executed vaccinations, diagnostic testing, disease control measures, meat inspections, and epidemic response efforts to safeguard animal health and public safety.
- Managed veterinary medicine unit operations
- Developed preventative medicine protocols to improve animal longevity.
- Assisted with rehabilitation programmes for injured wildlife, returning them to full health.
- Applied empathetic communication skills whilst counselling bereaved pet owners during euthanasia processes.
- Advised owners on proper nutrition, grooming and general care for pets' optimal health.
- Investigated symptoms and determined diagnosis through detailed laboratory analysis.
Education
Bachelor of Veterinary Medicine - veterinary field
cairo university
EGYPT 2009.09 - 2013.08
Course - Human First Aid
Tanta University
EGYPTDiploma - Clinical Biochemistry
Cairo University
EGYPT Course - HACCP
Cairo University
EGYPT 2014.01 -
Skills
- Veterinary Pharmaceutical Sales & Marketing
- Medical / Product Detailing
- Monthly & Annual Sales Target Achievement
- New Customer Acquisition
- Key Account Management
- Customer Relationship Management
- Territory Management
- Customer Visits
- Account Opening
- Product Positioning
- New Product Introduction
- Companion Animal & Large Animal Products
- MS Office & Google Workspace
Personal Information
Title: Veterinary Medical Sales Representative
LANGUAGES & DIGITAL SKILLS
Languages: Arabic (Native), English (Very Good)
ADDITIONAL TRAINING
- Two-month clinical training at Al Anamel al Zahabya Veterinary Clinic, Sharjah.
- Four summers of intensive practical training in a veterinary medicine unit.
Timeline
Veterinary Medical Representative
AI Reem Veterinary Supplies
2023.10 - Current
Lab Doctor
AI Marmoum Veterinary Lab
2022.04 - 2023.01
Veterinary Doctor / Clinical Veterinarian
AI Wataniya Veterinary Clinic
2021.01 - 2023.01
Veterinarian
Government of Egypt
2015.01 - 2020.01
Course - HACCP
Cairo University
2014.01 -
Bachelor of Veterinary Medicine - veterinary field
cairo university
2009.09 - 2013.08
Course - Human First Aid
Tanta University
Diploma - Clinical Biochemistry
Cairo University