ASMAN PEPE
Abu Dhabi,AE
Summary
A seasoned coffee expert with exceptional coffee-making skills and extensive knowledge of coffee beans, brewing methods, and flavor profiles. Demonstrates strong leadership and team management abilities, coupled with excellent customer service and communication skills. Proficient in managing inventory and supplies, ensuring food safety compliance, and understanding cost control and budget management in a coffee shop setting. Known for creating new recipes and specialty drinks while maintaining attention to detail and quality control. Committed to training and mentoring junior staff, with a focus on problem-solving in complex situations.
Overview
5
5
years of professional experience
2021
2021
years of post-secondary education
1
1
Certification
Work history
BARISTA
HOMEBAKERY AND KITCHEN
DUBAI, UAE
11.2024 - 04.2025
- Manage the coffee making process
- Train over 30 junior barista
- Ensure quality control
- Maintain inventory
- Provide excellent customer service
- Streamlined beverage preparation, resulting in reduced wait times for customers.
- Innovated new drink recipes that became popular menu items among regular patrons.
- Trained new baristas on coffee brewing techniques, equipment use, and customer service skills.
SENIOR BARISTA
BAB AL NAJOUM RESORT
Abu Dhabi, UAE
08.2022 - 10.2024
- Optimized workflow processes through effective communication between front-of-house staff and kitchen personnel.
- Displayed strong leadership qualities by effectively managing team schedules, resolving conflicts among colleagues when necessary.
- Prepare and serve a variety of coffee beverages, including espresso, cappuccino, latte, and specialty drinks, adhering to recipes and standards.
- Provide friendly and attentive service to customers, take orders accurately, and handle transactions efficiently.
- Maintain cleanliness and organization in the café, including cleaning equipment, sanitizing surfaces, and restocking supplies as needed.
- Engage with customers to understand their preferences, make recommendations, and ensure an enjoyable experience.
- Flexibility to work mornings, evenings, weekends, and holidays as required.
- Work collaboratively with team members to ensure smooth operations and contribute to a positive work environment.
JUNIOR BARISTA
BLUMEN CAFE
AL DAFRA REGION, ABU DHABI, UAE
01.2020 - 05.2022
- Prepare and serve various hot and cold beverages.
- Take customer orders and process payments.
- Assist with inventory and restocking.
- Help with opening and closing duties.
- Innovated new drink recipes that became popular menu items among regular patrons.
- Served more than 500 guest in a day.
- Maintained a clean and organized workspace, ensuring optimal efficiency during peak hours.
- Collaborated with team members to streamline workflow for improved customer service experience.
- Improved beverage consistency by adhering strictly to company recipe guidelines and measurement standards.
- Used POS system to accurately enter orders and process payments.
- Managed appropriately 30 guests in timely manner.
Education
ADVANCED LEVEL -
KIGUMBA INTENSIVE SSS
KAMPALA, UGANDA 01.2016 - 02.2018
BUSINESS AND MANAGEMENT - SCIENCE
MAKERERE UNIVERSITY
Skills
- Extensive knowledge of coffee beans, brewing methods, and flavor profiles
- Excellent customer service and communication skills
- Ability to train and mentor junior staff
- Proficiency in managing inventory and supplies
- Experience in creating new recipes and specialty drinks
- Understanding of cost control and budget management in a coffee shop setting
- Specialty drink creation
Websites
Certification
- EMPLOYEE OF THE YEAR, BAB AL NAJOUM RESORT, 01/2023
- Certified BARISTA, AFRICA COFFEE INSTITUTE, 02/09/18
Accomplishments
- Won latte art competition
- Received positive feedback
- Implemented a successful coffee promotion campaign
- Increased coffee sales at the restaurant
Languages
English
Arabic
Hindi
Custom
- Explore different coffee shops to try new blends
- Practice latte art at home
- Attend coffee events or workshops
- Experiment with creating my own coffee recipes
Timeline
BARISTA
HOMEBAKERY AND KITCHEN
11.2024 - 04.2025
SENIOR BARISTA
BAB AL NAJOUM RESORT
08.2022 - 10.2024
JUNIOR BARISTA
BLUMEN CAFE
01.2020 - 05.2022
ADVANCED LEVEL -
KIGUMBA INTENSIVE SSS
01.2016 - 02.2018
BUSINESS AND MANAGEMENT - SCIENCE
MAKERERE UNIVERSITY
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