Asmita Chapagain

Greet customers warmly and identify their needs.

• Provide personalized product recommendations based on skin type, preferences, and budget.
• Demonstrate how to use cosmetics, skincare, and beauty tools.
• Handle customer inquiries, complaints, and returns politely.

Actively promote new products, seasonal offers, and brand campaigns.
• Upsell and cross-sell complementary products (e.g., selling a foundation with a matching primer).
• Meet or exceed monthly and quarterly sales targets.
• Keep track of customer preferences to encourage repeat purchases.
3. Product Knowledge
• Stay updated on cosmetic trends, skincare routines, and beauty techniques.
• Learn and explain product ingredients, benefits, and correct usage.
• Educate customers about allergy information and safe product application.

• Assisted customers with purchasing decisions, providing expert knowledge on product features and benefits.
• Handled customer inquiries and resolved complaints to enhance customer satisfaction.
• Executed point-of-sale transactions accurately, managing cash and credit card payments.
• Maintained inventory and restocked shelves to ensure product availability and presentation.
• Collaborated with team members to achieve monthly and annual sales targets.
• Conducted regular product training sessions for new team members, enhancing overall product knowledge and sales techniques.