Assadulla Khadri

Dark Store Operations:

• Managing daily dark store operation activities to ensure that all transactions are being done according to Company & Logistics Dept. SOP, P&P and KPI’s.
• Setting the inbound & outbound QC norms for the daily business
• FEFO (First Expiry First Out) and Stock Management.
• Inventory Management, Stock control and Reporting, Accountability of physical Stock, cycle counts of entire store (Weekly, monthly & quarterly)
• Monitor Warehouse Shrinkage and action plan to reduce the same
• Monitoring the sotcks of finished goods, expiry, damage etc and share with operations team weekly, monthly, quarterly and yearly reports
• People Management ( Inventory and Warehouse Team) and supervise warehouse operations team and inventory control team.
• Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
• Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
• Built, managed and coached insourced and outsourced teams.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Set overall vision and provided team leadership.

• Managing daily warehouse operation activities to ensure that all transactions are being done according to Company & Logistics Dept. SOP, P&P and KPI’s.
• Following up and monitoring subordinate’s performance to propose training, knowledge and required process update to ensure high efficiency.
• Sharing daily stock count report with Supply Chain manager on daily basis.
• Coordinating with other departments involved to ensure smooth operations and on time delivery.
• Proposing necessary actions to ensure the inventory/stock taking accuracy as per Supply Chain P&P, SOP and KPI’s.
• Ensuring high accuracy of inventory and items balance is matching with system balance.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Outbound (2016-2018):

• Creating the pick of the items and assigning the task to the team.
• Co-coordinating with line manager for the approval / rejection of the damage item
• Handling customer complaints forwarded by the customer care team
• Sorting out the quality issue if any customer complaints related to the product
• Manifesting the orders to the allocated places.
• Ensure all customer orders are dispatched / shipped via appropriate carriers to ensure timely delivery
• Keeping a record of orders shipped by different couriers and maintain/file the signed documents.
• Reporting the pending orders to the concern department.
• Keeping a record of daily/Weekly/monthly team KPI and reporting to line manager.
• Produce daily KPI reporting on all elements of fulfillment process including dispatch by day, outstanding store requests, cancelations
• Provide reporting to Logistics Manager / Operation Manager as when requested.
• Follow quality service standards and comply with procedures, rules and regulations

Inbound(2018-2019):

• Ensure all supplier deliveries are received, checked, processed agreed timelines.
• Ensure all transfers are processed immediately upon arrival into warehouse.
• Properly inputs received material into computer system and maintain manual register and forwards proper documentation to accounts payable
• Follow up with the concern departments for the Purchase order
• Reporting appropriate department if the supplier discrepancy (Short, Excess or Damage) is found.
• Adjusting the stock with positive & negative entries up on approval of line manager.
• Quality check on high end brands especially accessories.
• Preparing the transfers of the new styles to the Digital production team for the shoot.
• Handling the requests of the Marketing/Photoshoot/Digital production team’s requests.