Summary
Overview
Work History
Education
Skills
Swimming & Volleyball
Languages
Timeline
Generic

Assiya Altybayeva

Dubai

Summary

Dynamic small business owner with a proven track record at AB Beauty Salon, excelling in customer relations and financial management. Enhanced service quality, fostering a loyal clientele. Skilled in strategic planning and decision-making, I effectively managed operations and budgets, driving profitability and tenant satisfaction in property management as well as customer relations, exemplified during my tenure at City Transportation Systems.

Overview

8
8
years of professional experience

Work History

Small Business Owner

AB Beauty Salon
03.2017 - 03.2020
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.

Leading Specialist of City Transportation

City Transportation Systems
09.2020 - 12.2022
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.

Social Media Marketer

Freelancer
01.2023 - 01.2024
  • Researched current trends and best practices to develop innovative and impactful campaigns.
  • Increased brand visibility by creating and implementing targeted social media campaigns.
  • Strategized and developed video content for client's website and social media publications.

Property Owner

Self-Employed
05.2020 - Current
  • Increased tenant satisfaction by promptly addressing maintenance issues and implementing property improvements.
  • Negotiated favorable contracts with vendors for various services related to property maintenance.
  • Ensured timely rent collection through clear communication and follow-up with tenants, minimizing revenue loss from late payments.
  • Developed strong relationships with local contractors, ensuring high-quality maintenance services at fair prices.
  • Managed budgets effectively while allocating resources towards necessary expenditures.
  • Collected and maintained careful records of rental payments and payment dates.
  • Conducted regular inspections of both interior and exterior of property for damage.

Education

Certificate - Tender First

Tender
Astana, Kazakhstan
06-2019

Diploma - Transportation Equipment & Technologies

Kazakh Agrotechnical University
Astana, Kazakhstan
07-2021

Skills

  • Verbal and written communication
  • Customer relations
  • Strategic planning
  • Business management
  • Business planning
  • Teamwork
  • Customer service
  • Time management
  • Tenant relations
  • Decision-making
  • Financial management
  • Property management

Swimming & Volleyball

I love swimming on a more regular basis and miss playing Volleyball back in the days and plan to start playing once again. 

Languages

Russian
Kazakh
English

Timeline

Social Media Marketer

Freelancer
01.2023 - 01.2024

Leading Specialist of City Transportation

City Transportation Systems
09.2020 - 12.2022

Property Owner

Self-Employed
05.2020 - Current

Small Business Owner

AB Beauty Salon
03.2017 - 03.2020

Certificate - Tender First

Tender

Diploma - Transportation Equipment & Technologies

Kazakh Agrotechnical University

Similar Profiles

CREATE PROFILE
Assiya Altybayeva