Astha Gurmachhan Magar
Bur Dubai
Summary
Dedicated and detail-oriented operations professional with strong experience in E-commerce Fulfillment Center management, specializing in Aftersales and Inventory Control. Skilled in managing returns, stock accuracy, manpower planning, and CUFT-based space utilization. Proficient in WMS and Excel/SQL analytics, with a proven record of improving stock accuracy above 99.8% and optimizing warehouse efficiency. Known for process discipline, teamwork, and driving continuous improvement across operational functions.
Overview
12
12
years of professional experience
Work History
Team Lead -Fulfilment Center
Noon.com
01.2019 - Current
- End-to-end knowledge of Inbound, Putaway, Picking, Packing, and Outbound processes.
- Expertise in Aftersales / Reverse Logistics – handling returns, QC grading, vendor RTV, and refurbishments.
- Strong understanding of Inventory Management, cycle counting, and stock reconciliation.
- Proficient in SKU-level analysis and resolving SOH (Stock on Hand) mismatches.
- Skilled in location and CUFT utilization tracking for pick-tower and bulk storage zones.
- Experience in manpower planning and shift scheduling for warehouse operations.
- Implementation of 5S and Lean process improvements across warehouse zones.
FMCG Lead
Carrefour -Hypermarket ,Majid Al futtaim
01.2015 - 01.2017
- Prepared orders to deliver excellent presentation and quality standards.
- Met budget targets through responsible planning and resource allocation.
- Managed complaints with calm, clear communication and problem-solving.
- Responsible for inventory/stock adjustment.
- Responsible for ordering the stock as per the sales movement.
Sales Associate-Luxury Perfume showroom
Fifth Avenue
01.2014 - 01.2015
- Customised customer experiences to build brand loyalty.
- Prepared orders to deliver excellent presentation and quality standards.
- Optimised team training and staff development.
- Produced high-volume orders to effectively meet customer demand.
- Actively listened to customers to fully understand requests and address concerns.
- Handled [Number] of inbound calls per day.
Education
BBS -
Cambridge International College
Manohar Higher Secondary School
office /Basic Customer Care -1,2 with certified -
Skills
- Proficient in Excel and Google Sheets (SUMIFS, QUERY, IMPORTRANGE, Pivot, Dashboard building)
- Working knowledge of SQL / BigQuery for data extraction and warehouse analytics
- Experience in WMS or custom e-commerce systems
- Skilled at building KPI dashboards for SOH accuracy, PDA, TPH, and utilization %
- Comfortable with barcode scanners, handheld devices, and system-based bin transfers
- Strong in data validation, root cause analysis, and variance reporting
Additional Information
Personal Details
Religion: Hinduism
Nationality: Nepalese
Age and Date of Birth:25th June,1995
Passport No.: 06979427
Visa Status: Employment, finishing by November 24, 2023
Timeline
Team Lead -Fulfilment Center
Noon.com
01.2019 - Current
FMCG Lead
Carrefour -Hypermarket ,Majid Al futtaim
01.2015 - 01.2017
Sales Associate-Luxury Perfume showroom
Fifth Avenue
01.2014 - 01.2015
Manohar Higher Secondary School
office /Basic Customer Care -1,2 with certified -
BBS -
Cambridge International College