Skills
Summary
Education
Work history
Languages
Accomplishments
Affiliations
Overview
Bartender
Astle Zacarias Fernandes

Astle Zacarias Fernandes

Bartender/Waiter
Umm Al Quwain City,United Arab Emirates

Skills

  • Inventory control
  • POS system operation
  • Composure under pressure
  • Liquor knowledge
  • Cocktail preparation
  • Wine service
  • Espresso machine operation
  • Menu memorization
  • Banquet service
  • Effective customer upselling
  • Quick learner
  • My communication skills
  • Able to work under pressure
  • Beverage knowledge
  • Upselling techniques

Summary

Bartenders play a crucial role in creating an enjoyable atmosphere by mixing and serving drinks while engaging with customers. Highlighting your experience in customer service, knowledge of drink recipes, and ability to handle cash transactions will make your resume stand out. Incorporate skills such as multitasking, effective communication, and problem-solving to demonstrate your capabilities. Mentioning your track record of increasing customer satisfaction and your ability to work efficiently under pressure will illustrate your contribution to the team.

Education

Primary school - 1st to 9th

Regina Martyrum High School
Assolna, Salcete India
02.2007 - 2016

Secondary School - 10th std

National Institute of Open Schooling
Goa,India
07.2016 - 04.2017

basic computer -

JTEC Computer Institute
Margao, Goa,India

Diploma - Hotel Management Course

Fr. Angel Institute of Commerce
Margao,Goa,India
06.2017 - 06.2018

Work history

Bartender/Waiter

Pearl Hotel and Spa
Umm Al Quwain, UAE
11.2019 - 11.2024
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Built and maintained displays of spirits, enticing guests to make purchases.
  • Prepared ingredients and garnishes for cocktails and signature bar drinks.
  • Tapped and attached new kegs, avoiding disruptions in supply for patrons.
  • Followed food safety and hygiene requirements to protect guests.
  • Completed end-of-day cleanup to reset bar for next day.
  • Prepared tables for guests and reset tables between customers.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Checked frequently on guest needs and retrieved items, filled beverages, or answered questions.
  • Helped bar staff prepare garnishes and mix cocktails during busy bar periods.

Trainee/Waiter

Holiday Inn Resort
Goa, India
07.2017 - 01.2018
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Completed customer orders with speed and accuracy.
  • Greeted customers, presented menus and shared information about available special items.
  • Prepared tables for guests and reset tables between customers.
  • Advised on food and drink choices based on customer preferences.
  • Kept tables clear of used crockery, glassware and cutlery.
  • Stayed up to date on menu changes to accurately answer customer queries.
  • Advised customers on wine and beverage pairings with selected food items.

Languages

English
Advanced
Hindi
Advanced

Accomplishments

    For Exceptional Service, Untiring efforts, and continuous support for the company given on July 2023 at Pearl Hotel & Spa, United Arab Emirates

Affiliations

  • Playing football, cricket,reading books etc

Overview

7
7
years of professional experience
2
2
years of post-secondary education

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Astle Zacarias FernandesBartender/Waiter