ASUMAN EDGWAR
Dubai
Summary
Looking for a challenge and international hospitality experience, that will make best use of my existing skills during my study &work experiences also further my personal development. 2015 to April 2016. Housekeeping supervisor “MAB management facilities limestone House DIFC Dubai UAE - To ensure general cleanness of the area -To make allocations for the team - To conduct briefing before starting duty -To inspect and check the work done To that all staff use PPE correctly , 2014 to April 2015. Housekeeping attendant “MAB management facilities limestone House DIFC Dubai UAE - To ensure that my location is clean. -To ensure that all lost and found items are reported to the security, - To report all damages to the engineering department - To make that use properly PPE equipments in order to be safe - To solve guest request with in shortest period of time -To make intuitive services to guests
Overview
9
9
years of professional experience
Work History
Housekeeping supervisor
Palazzo Versace Dubai
Dubai
04.2016 - Current
- Conducting briefing before starting duty
- Assigning the rooms to the attendants in their locations - Reporting damages or defects to engineering department - Inspecting and releasing the rooms after being cleaned - Updating the room status in the Opera system
IT Technician
Kampala Computer Centre
01.2015 - 03.2015
- Computer networking -Computer repair and maintenance -Daily back up company Data -Inspection of Company program SQl Server -Train new staff -Giving monthly report on the condition of computers and the programs
Waiter
05.2012 - 09.2014
- Speak resort munyonyo hotel kampala Uganda -Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential outlets and other trade factors
- Study on the products and explain to the customer professionally.
Education
Certificate cross training in front office -
Palazzo Hotel Dubai
2017
Diploma - Information Technology, Computer network and computer repair and maintenance
2005
Skills
- COMPETENCIES
- Communication - active listener
- Team Player – Enjoy sharing knowledge , understand and accept colleague’s opinion
- Work – Flexible with work timing, energetic and faster learner
- Computer knowledge – MS Office: work on the Work documents, confident on Excel formulas, prepare Power Point presentations, computer networking and repair
Accomplishments
- CERTIFICATE IN GUEST RELATIONS
- CERTIFICATES - Course: certificate of "Appreciation"
- 2017
- Course certificate of “Appreciation” 2018 - Course: certificate of “Achievement”-customer service certification June 2018
Timeline
Housekeeping supervisor
Palazzo Versace Dubai
04.2016 - Current
IT Technician
Kampala Computer Centre
01.2015 - 03.2015
Waiter
05.2012 - 09.2014
Certificate cross training in front office -
Palazzo Hotel Dubai