Aswathi Dileesh
Calicut
Summary
Detail-oriented professional with expertise in active listening, communication, and rapport building. Proficient in negotiation, objection handling, and time management, ensuring efficient customer service and client relations. Skilled in account reconciliation, accounts payable, and accounts receivable with a strong command of MS Office and TALLY ERP. Committed to leveraging skills to enhance organisational efficiency and client satisfaction.
Tenacious Telesales Executive with proven success in fast-paced, high-turnover sales environments. Communicates confidently and knowledgeably to close deals within target timeframes. Supports department success through motivated, dedicated teamwork.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
Work history
Tele-Sales Executive
Real Estate Group
Calicut
2023.01 - 2025.12
- Handled customer inquiries in a timely manner.
- Initiated calls to prospective clients.
- Promoted services effectively.
- Closed sales over the phone.
- Cross-sold/up-sold products to enhance customer satisfaction.
- Achieved daily, weekly, and monthly targets consistently.
- Explained product features, benefits, and pricing clearly.
- Addressed objections professionally.
Accounts Assistant/ Customer Relation Executive
Ojin Bakes Calicut
Calicut
2011.03 - 2012.03
- Entering Sales / Purchase Invoices Daily Basis
- Follow up of the Customers Orders
- Keeping the Records of Invoices/ & other Documents.
- Customer Relationship
- Maintained meticulous records of all customer interactions and financial transactions.
- Tasks
Education
Bachelor of Commerce - B.Com
Calicut University
2006.01 - 2009.01
Skills
- Active Listening
- Active Communication & Rapport Building
- Negotiation & Objection Handling
- Time Management & Organization
- Customer Service
- Account Reconciliation
- Accounts Payable
- Accounts Receivable
- Client Relations
- MS Office
- TALLY ERP
PERSONAL DETAILS
Malayalam
English
REFERENCES
Available upon request.
Timeline
Tele-Sales Executive
Real Estate Group
2023.01 - 2025.12
Accounts Assistant/ Customer Relation Executive
Ojin Bakes Calicut
2011.03 - 2012.03
Bachelor of Commerce - B.Com
Calicut University
2006.01 - 2009.01