Aswathy Janardhanan
Ajman
Summary
Dynamic professional with extensive experience in healthcare and dental sectors, notably at Morten Centre. Excelled in leadership , enhancing team efficiency and patient care. Achieved significant improvements in expense management and infection control, fostering strong relationships with both staff and clients. Proven track record in driving positive outcomes and operational excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Unit Manager
Morten Centre,
02.2023 - 01.2025
- Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
- Ensured compliance with regulations and standards through regular audits, staff education, and policy updates.
- Resolved conflicts among team members quickly to maintain a positive working environment conducive for continued excellence in patient care.
- Oversaw RNs, LPNs, nursing aides, medical clerks and support staff and performed staffing scheduling duties.
- Addressed clinical issues promptly to reduce risks associated with patient care or operational inefficiencies in the unit.
- Developed strong working relationships with physicians, nurses, therapists, and ancillary staff for cohesive unit functioning.
- Maintained adequate stock of medications, supplies and equipment to meet patient needs.
- Participated actively in committee meetings to contribute insights from a Unit Manager perspective, influencing hospital-wide decisions and policies.
- Managed a team of auditors, ensuring accurate and timely completion of audit projects.
- Developed strong relationships with clients, leading to increased repeat business.
HR Assistant
Faris Mead
10.2022 - 01.2023
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Developed and maintained HR policies and procedures.
- Assisted with creating employee handbooks and manuals.
- Aided staff with employee performance review paperwork and documentation.
Practice Coordinator
Cavendish House
01.2022 - 09.2022
- Enhanced patient experience by streamlining appointment scheduling and follow-up procedures.
- Provided exceptional customer service through active listening techniques, empathic communication methods.
- Reduced wait times for patients by efficiently managing daily clinic operations.
- Ordered all office supplies and kept check on inventory levels.
- Communicated with patients, ensuring that medical information was kept private.
- Ordered all pharmacy supplies and kept check on inventory levels.
Dental Nurse
MB Dental Clinic
10.2021 - 01.2022
- Provided chairside assistance during dental procedures, anticipating dentist needs and preventing interruptions in workflow efficiency.
- Maintained detailed patient records accurately, ensuring data privacy regulations compliance and facilitating seamless coordination among dental staff.
- Actively contributed to a positive work environment by fostering open communication, teamwork, and mutual respect among dental team members.
- Coordinated insurance billing processes smoothly, resolving any discrepancies promptly for hassle-free payment experiences for patients.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Built strong relationships with clients through consistent communication and excellent customer service.
Assistant Dentist
Lakshmi Dental Clinic, Kerala
04.2021 - 09.2021
- Completed consultations with patients for treatment plan.
- Collaborated with Type professional to plan dental treatments.
- Administered local anesthesia under supervision as needed during various procedures.
- Improved patient experiences by providing thorough oral examinations and detailed explanations of treatment plans.
- Ensured timely ordering and stocking of necessary dental supplies for smooth daily operations.
- Educated patients on proper oral hygiene practices to promote long-term dental health.
- Communicated effectively with multidisciplinary team members for comprehensive patient care planning.
Dental Intern
SRK University,
01.2020 - 02.2021
- Developed proficiency in various dental procedures, such as teeth cleaning, extraction, and cavity filling, ensuring comprehensive care for patients.
- Enhanced patient satisfaction by assisting dentists in performing efficient and accurate dental treatments.
- Increased efficiency within the practice by managing appointment scheduling and confirming upcoming visits with patients.
- Supported patient education efforts by creating and distributing informative materials on oral health topics.
Education
Master Of Science - Public Health
Middlesex University
Hendon, London11.2023
Bachelor Of Dental Surgery -
SRK University
Bhopal, India03.2021
Skills
- Expense management
- Infection control
- Nurse scheduling
- Behavioral management
- Microsoft Office,Excel,Word, Teams
- Leadership Skills
- Team player
- Invoices
- Confidential documentation and records
- Strong communication
Certification
ILS CERTIFICATE
BASIC LIFE SUPPORT
DISINFECTION (IRMER)
RADIOLOGY(DENTAL)
MOVING & HANDLING
PAMOVA TRAINING
Languages
English
Bilingual or Proficient (C2)
Hindi
Beginner (A1)
Malayalam
Bilingual or Proficient (C2)
Tamil
Advanced (C1)
Telugu
Beginner (A1)
Reference
Ansu Bastin
Manger,Morten Centre
ansumaria57@gmail.com, +447824078097
Annet Sabu
Dentist, MB Dental Clinic
annsabu@gmail.com, +447466727281
Timeline
Unit Manager
Morten Centre,
02.2023 - 01.2025
HR Assistant
Faris Mead
10.2022 - 01.2023
Practice Coordinator
Cavendish House
01.2022 - 09.2022
Dental Nurse
MB Dental Clinic
10.2021 - 01.2022
Assistant Dentist
Lakshmi Dental Clinic, Kerala
04.2021 - 09.2021
Dental Intern
SRK University,
01.2020 - 02.2021
ILS CERTIFICATE
BASIC LIFE SUPPORT
DISINFECTION (IRMER)
RADIOLOGY(DENTAL)
MOVING & HANDLING
PAMOVA TRAINING
Master Of Science - Public Health
Middlesex University
Bachelor Of Dental Surgery -
SRK University
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